Administrative Support

Rainbow Restoration; Lorton (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits package varies by location

Job summary

Rainbow Restoration in Lorton, Virginia is seeking an Administrative Support team member to assist with clerical, receptionist, and bookkeeping duties. You will be pivotal in supporting management and enhancing daily operations while demonstrating respect and courtesy to customers and staff.

The ideal candidate is self-motivated, with strong communication skills and detail-oriented. Proficiency in Microsoft Office is required, and you will assist with scheduling services and handle incoming calls professionally.

Qualifications

• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other computer software.
• Professional appearance and personality.
• Detail-oriented with strong data entry skills.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Assist with the scheduling of services.
• Perform clerical duties as required, including customer and job data entry.

Skills

Proficiency in Microsoft Office

Strong written and verbal communication skills

Detail-oriented

Ability to work both independently and as a team player

Tools

Xactware

Job description

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. Our mission is to improve the lives of customers and employee family members. We hire individuals who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, Customer focus, and having fun in the process.

As an Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. You exemplify our code of values, showing respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities

• Receive incoming calls in a professional and courteous manner
• Assist with the scheduling of services
• Notify customers of service call status and follow up after work is completed
• Collect all monies from all sources
• Perform clerical duties as required, including customer and job data entry
• Perform other duties as required, which may include job functions outside the scope of normal job duties

Job Requirements

• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience with Xactware helpful but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Professional appearance and personality
• Team player who can work independently

Benefits

Benefits package varies by location.

Compensation: 25,000.00 - 30,000.00

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration franchise system. Each franchise location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. Rainbow International LLC is NOT the employer and/or joint employer for any of the job opportunities listed on this website, any of the independent franchisees, or any of the employees of the independent franchisees.

I acknowledge that each independent Rainbow International Restoration franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and (iii) any of the employees of the independent franchisees.