Administrative Support

Rainbow Restoration; Lansdale (Montgomery County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Job summary

Rainbow International Restoration is seeking an Administrative Support professional to handle clerical, receptionist, bookkeeping, and project-based duties that keep day-to-day operations running smoothly.

You will interact with customers and staff, manage scheduling, data entry, and payments, and contribute to a professional image through in-person and phone communication. This role emphasizes accuracy, teamwork, and adaptability.

Qualifications

• Proficient with Microsoft Office (Word, Outlook, Excel).
• Strong written and verbal communication skills.
• Detail-oriented with data entry abilities.
• Team player who can work independently.

Responsibilities

• Receive incoming calls professionally.
• Schedule services with customers and staff.
• Notify customers of service call status and follow up after work is completed.
• Collect all monies from all sources.
• Clerical duties including customer and job data entry.
• Perform other duties as required.

Skills

Microsoft Office

Verbal & written communication

Data entry

Customer service

Tools

Xactware

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Receive incoming calls in professional and courteous manner
• Scheduling of services with customers and staff
• Notify customers of service call status and follow up with customers after the work is completed
• Collect all monies from all sources
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Job Requirements:

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware would be helpful, but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Compensation: $17.00 - $22.00 per hour

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.