Administrative Supervisor: Lead Operations & Records

Alternatives, Inc.; Billings, Northern (MT, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability insurance

401k

PSLF eligibility

Scholarship program

Career growth

Sunshine Teams

Job summary

Alternatives, Inc. in Billings, MT seeks an Administrative Assistant Supervisor to oversee daily administrative functions, records management, reporting, billing, and compliance with federal, state, and local partners.

You will supervise support staff, hire and train, manage schedules, and ensure policies and service standards are followed. A Bachelor's degree with 2 years admin experience or a HS diploma with 3+ years and supervisory experience is required.

Qualifications

• Bachelor’s degree with 2 years of admin experience or HS diploma with 3+ years and 1 year supervisory experience.
• Strong written and verbal communication, accurate spelling, and typing speed of at least 60 WPM.
• Experience organizing and maintaining records, files, and administrative systems.
• Strong interpersonal skills and the ability to work with staff, supervisors, and the public.
• Proficiency with standard office equipment and a valid driver’s license.
• Must pass federal drug testing and background check.

Responsibilities

• Oversee daily administrative functions, records management, reporting, billing, and compliance with federal, state, and local partners.
• Manage client and federal offender documentation, ensure timely submission of reports and audits, maintain office systems and equipment, and provide operational support to the Director.
• Supervise administrative support staff, including hiring, training, performance management, scheduling, and team development, while ensuring agency policies and service standards are maintained.
• Support Passages operations by coordinating with federal, state, and local criminal justice partners.
• Collaborate with the Director and Passages team to maintain high-quality administrative services.

Skills

Communication skills

Typing 60 WPM

Record keeping

Interpersonal skills

Office equipment

Valid driver’s license

Education

Bachelor’s degree + 2 years admin exp incl 1 year supervisory

High school diploma + 3+ years admin exp + 1 year supervisory

Job description

Alternatives, Inc. in Billings, MT seeks an Administrative Assistant Supervisor to oversee daily administrative functions, records management, reporting, billing, and compliance with federal, state, and local partners.

You will supervise support staff, hire and train, manage schedules, and ensure policies and service standards are followed. A Bachelor's degree with 2 years admin experience or a HS diploma with 3+ years and supervisory experience is required.