Administrative Staff Specialist

VCU Health; Richmond (VA); On-site; USD 32,000 - 49,000; Full time

Job summary

VCU Health, Richmond, VA, seeks an Administrative Staff Specialist to perform administrative and secretarial duties within the department. The role includes scheduling, budget monitoring, patient registrations, and coordinating accounts payable processes.

The position requires high school diploma or equivalent, with preferred associate degree in business. Experience with Microsoft Office, calendar management, and vendor coordination is expected.

Qualifications

• Performs administrative/secretarial functions for the department.
• Assists with budget planning and monitoring expenditures.
• Maintains personnel files in accordance with policies.
• Verifies insurance and handles referrals/authorization awareness.
• Coordinates recruitment activities and scheduling of interviews.

Responsibilities

• Assist with scheduling appointments and registering patients.
• Process accounts receivable and monitor expenditures.
• Coordinate travel arrangements for new recruits and faculty.
• Order supplies/equipment and arrange for repairs of office equipment.
• Maintain high pace office operations and support department staff.

Skills

Scheduling appointments

Budget planning

Accounts receivable

Vendor management

Customer service

Education

High School Diploma or equivalent

Associate Degree in Business

Tools

Microsoft Office

Email/calendaring

Job description

Administrative Staff Specialist### Administrative Staff SpecialistApply: Richmond, VA: LOC100064 West Hospital: Full time: Posted Today: R46583The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented. The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications and e-mail/calendaring Experience PREFERRED: Five (5) years of previous secretarial/administrative work experience in an office setting Previous experience in an academic health care setting Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Coordinates recruitment activities and scheduling of interviews with applicants. Performs daily activities with minimal supervision. Ability to work in a fast pace environment; proactively resolve problems with minimal supervision. Provide new faculty member orientation. Manage multiple physician calendars and appointments. Coordinate business travel arrangements as assigned for new recruits and current departmental faculty members. Orders supplies/equipment. Arranges for the repair and maintenance of office equipment Supervisory responsibilities (if applicable): N/A Additional position requirements:Work schedule may change based on department's needs Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, changeCompensation Range$23.18 - $35.92Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications. DaysEEO Employer/Disabled/Protected Veteran