Administrative Staff Specialist - Sickle Cell Program

VCU Health; Richmond (VA); On-site; USD 32,000 - 49,000; Full time

Job summary

VCU Health's Sickle Cell Program is seeking an Administrative Staff Specialist to handle administrative tasks, budgeting support, and accounts receivable. You will manage calendars, coordinate interviews, register patients, verify insurance, and assist with vendor communications.

The role requires attentiveness to policies, strong MS Office skills, and the ability to work in a fast-paced academic medical environment.

Qualifications

• Minimum of four (4) years of secretarial/administrative work experience in an office setting.
• Proficiency with Microsoft Office applications and e-mail/calendaring.

Responsibilities

• Assist with budget planning and monitoring expenditures.
• Process accounts receivable and vendor inquiries.
• Schedule appointments and coordinate interviews.
• Register patients and verify insurance where applicable.
• Maintain personnel files and adhere to policies.
• Arrange for repair/maintenance of office equipment and manage travel arrangements.

Skills

Microsoft Office

Calendar management

Communication

Problem solving

Time management

Education

High School Diploma or equivalent

Associate Degree in Business, Accounting or related field

Tools

Microsoft Outlook

Office Suite

Job description

## Administrative Staff Specialist - Sickle Cell ProgramApply: Richmond, VA: Full time: Posted Today: R46731The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented. The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications and e-mail/calendaring Experience PREFERRED: Five (5) years of previous secretarial/administrative work experience in an office setting Previous experience in an academic health care setting Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Coordinates recruitment activities and scheduling of interviews with applicants. Performs daily activities with minimal supervision. Ability to work in a fast pace environment; proactively resolve problems with minimal supervision. Provide new faculty member orientation. Manage multiple physician calendars and appointments. Coordinate business travel arrangements as assigned for new recruits and current departmental faculty members. Orders supplies/equipment. Arranges for the repair and maintenance of office equipment Supervisory responsibilities (if applicable): N/A Additional position requirements:Work schedule may change based on department's needs Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, changeCompensation Range$23.18 - $35.92Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.