Administrative Specialist - Telehealth & Scheduling

Centerstone of Indiana, Inc.; Columbus (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

Flexible Spending and Health Savings

403b retirement plan with company-

Paid time off and ten paid holidays

AD&D Insurance, Life Insurance, and LT

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking an organized Administrative Assistant to greet clients, schedule appointments, collect co-pays and manage front-desk duties in our Columbus, OH locations. The role involves telehealth support, data entry, and ensuring smooth daily operations in a behavioral health setting.

Ideal candidates have 1–3 years of administrative experience, a high school diploma or GED, and proficiency with Excel, Outlook, Zoom, and Skype.

Qualifications

• High School Diploma or GED required.
• 1–3 years administrative experience preferred.
• Proficient with Excel, Outlook, Zoom and Skype.
• Basic computer literacy and strong communication skills.
• Ability to greet clients and manage scheduling and payments.

Responsibilities

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Schedules and tracks clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers calls, emails and other messages promptly and efficiently.
• Utilizes telehealth to extend care when staff and clients aren’t in the same place.
• Organizes office documents, records and forms.
• May cross-train to cover duties of other support staff during absences.

Skills

Excel

Outlook

Zoom

Skype

Telehealth experience

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Avatar

Job description

Centerstone is seeking an organized Administrative Assistant to greet clients, schedule appointments, collect co-pays and manage front-desk duties in our Columbus, OH locations. The role involves telehealth support, data entry, and ensuring smooth daily operations in a behavioral health setting.

Ideal candidates have 1–3 years of administrative experience, a high school diploma or GED, and proficiency with Excel, Outlook, Zoom, and Skype.