On-Site Client Services & Admin Specialist

Behavioral-Healthcare-Partners-of-Central-Ohio; Newark (OH); In loco; USD 17.000 - 24.000; Tempo pieno

Descrizione del lavoro

Behavioral-Healthcare-Partners-of-Central-Ohio is seeking a Support Staff Specialist to join our Newark team. This on-site role handles client intake, scheduling, and administrative tasks to ensure smooth operations across locations.

You will support client registration, appointment coordination, and documentation in our EHR while maintaining confidentiality and a trauma-informed, client-centered approach. Prior experience with medical office or behavioral health settings is preferred.

Competenze

• High School Diploma or GED required.
• One (1) year of customer service, administrative support, medical office, or behavioral healthcare experience preferred.
• Experience using Electronic Health Record systems is preferred.

Mansioni

• Serve as the first point of contact for clients, visitors, and community partners while providing exceptional customer service.
• Create a welcoming, respectful, and trauma-informed environment for all individuals seeking services.
• Complete client registration, check-in/check-out, demographic verification, insurance updates, and payment collection in accordance with agency procedures.
• Provide accurate information regarding agency services and assist individuals in accessing appropriate programs and resources.
• Maintain professional, courteous, and compassionate interactions that support a positive client experience.

Conoscenze

Customer service

Office administration

Communication

Time management

Data entry

Problem solving

Multi-line telephone

Teamwork

Formazione

High School diploma or GED

Strumenti

Electronic Health Record (EHR) systems

Microsoft Office 365

Microsoft Outlook

Excel

Word

Teams

Descrizione del lavoro

Behavioral-Healthcare-Partners-of-Central-Ohio is seeking a Support Staff Specialist to join our Newark team. This on-site role handles client intake, scheduling, and administrative tasks to ensure smooth operations across locations.

You will support client registration, appointment coordination, and documentation in our EHR while maintaining confidentiality and a trauma-informed, client-centered approach. Prior experience with medical office or behavioral health settings is preferred.