Administrative Specialist & Switchboard (Front Desk)

Devereux Advanced Behavioral Health; Rutland, Northern (MA, KY); Hybrid; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid new hire orientation

Job summary

Devereux Advanced Behavioral Health in Rutland, MA is seeking a Full-time Switchboard Receptionist to be the first point of contact for callers and visitors. The role offers a Monday–Friday 8am–4pm schedule and a pay range of $20.00–$23.30 per hour, depending on education and experience.

Responsibilities include answering calls, greeting visitors, routing inquiries, and performing clerical tasks such as mail, copies, and data entry.

Qualifications

• Must be 21 years of age or older.
• Must have valid driver's license.
• Minimum of high school diploma or GED.
• 3 years relevant experience in administration, preferred.
• Excellent oral and written communication skills. Proficient computer and Mircosoft Office skills.
• Must be able to attend 3 days of paid new hire orientation Monday-Wednesday 8:00am-4:00pm.

Responsibilities

• Serve as the first point of contact for callers, visitors, clients, families, staff and community partners, maintaining a professional, calm, and helpful presence at all times.
• Answer and route incoming calls, greet visitors, and assist with initiating and following emergency procedures, and maintaining a professional, calm, and helpful presence at all times.
• Assist with clerical tasks such as mail sorting and distribution, copying and faxing, booking conference rooms, and occassional data entry/updates.

Skills

Customer service

Verbal communication

Written communication

Reception duties

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Devereux Advanced Behavioral Health in Rutland, MA is seeking a Full-time Switchboard Receptionist to be the first point of contact for callers and visitors. The role offers a Monday–Friday 8am–4pm schedule and a pay range of $20.00–$23.30 per hour, depending on education and experience.

Responsibilities include answering calls, greeting visitors, routing inquiries, and performing clerical tasks such as mail, copies, and data entry.