Administrative Specialist, Parking Services

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 23,000 - 29,000; Full time

Job summary

Wichita State University’s Parking & Transportation Services seeks an Administrative Specialist to welcome students, faculty, staff, and visitors. You will process ePermit sales, assist with Shocker Assist and ADA mobility rides, and supervise student workers to ensure efficient service.

The role emphasizes customer service, organization, and attention to detail while handling daily administrative tasks in a on-site campus setting.

Qualifications

• High school diploma or equivalent required.
• Two (2) years of general office/clerical/administrative support experience required.

Responsibilities

• Processes department ePermit sales and billings.
• Assists with Shocker Assist/ADA mobility rides.
• Supervise student employees.

Skills

Driver's License

T2 Flex system

Two-way radio

Calm under pressure

Verbal & written communication

Follow instructions

Record information

Read guidelines

Interpersonal relationships

Supervise students

Education

High school diploma or equivalent

Tools

T2 Flex system

Job description

Department: Parking & Transportation Services

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range begins at $17.73/hour and is commensurate withexperience

Work Schedule: Monday-Friday; 8:00 AM-5:00 PM; work isperformed on-site and in person.

Export Compliance Requirement: No export controlrequirement.

Job Story

As an Administrative Specialist for Parking Services, you willserve as a welcoming, front-facing resource for students, faculty,staff, and visitors while supporting the day-to-day operations ofParking Services. You will process ePermit sales and billing,assist with Shocker Assist and ADA mobility rides, and supervisestudent employees to help ensure services are delivered efficientlyand professionally.

Success in this role requires a high level of service orientationand outstanding customer service skills, along with a positive,helpful attitude. The ideal candidate is organized,detail-oriented, and able to manage administrative responsibilitiesaccurately while responding to the needs of a diverse campuscommunity. You should be comfortable interacting with students,faculty, coworkers, and members of the public in a consistentlyfriendly, professional, and respectful manner.

Why this role matters: You will help create a positive experiencefor people navigating parking and mobility services, often servingas one of their first points of contact. Your organization,attention to detail, and commitment to excellent service willcontribute to smooth daily operations and a welcoming campusexperience.

Job Summary

Performs a variety of professional and administrative duties thatfacilitate the operations of a function(s), program(s), and/ordepartment(s).

Essential Functions

Supports the programs and services provided by the department(s) byperforming varied or related processes which may include creatingand maintaining databases and websites, monitoring, facilitating,and enforcing compliance with established criteria, guidelines andstandards, etc. May coordinate, attend, prepare materials forand/or take minutes at meetings and special events. May prepare orassist in the preparation of budgets, grant applications,proposals, status reports and/or financial statements. May identifyand pursue ways to improve the efficiency and effectiveness ofadministrative procedures used by students, faculty, visitors andstaff. May order and maintain sufficient inventory of officesupplies and equipment. May be assigned to lead, assist, coordinateor support special projects as needed.

Job Duties

• Processes department ePermit sales and billings.
• Assists with Shocker Assist/ADA mobility rides.
• Supervise student employees

Required Education and Experience:

• High school diploma or equivalent
• Two (2) years of experience in general office, clerical,administrative support or related field

Required License/Certifications/Training:

• None

Knowledge, Skills and Abilities:

• Valid Driver's License.
• Ability to efficiently operate the T2 Flex system.
• Ability to operate a two-way radio.
• Ability to remain calm under stressful situations.
• Ability to communicate effectively verbally and inwriting.
• Ability to give and follow instructions verbally and inwriting.
• Ability to recall and record information concisely andaccurately.
• Ability to read and understand written department guidelines,university policies, laws, rules, and regulations.
• Ability to build and sustain effective professional andcourteous interpersonal relationships with a diverse constituencyof faculty, staff, students, and public.
• Ability to supervise students.

Additional Information:

This position will have unescorted access in the Parking ServicesBuilding. In order to comply with the FBI’s Criminal JusticeInformation Systems (CJIS) and KBI’s Kansas Criminal JusticeInformation Systems (KCJIS) requirements, the person hired for thisposition must undergo additional background requirements includingverification of identification, a state of residency and nationalfingerprint-based record checks. Selected candidate must be a USCitizen.

Physical Requirements:

Ability to remain in a stationary position. Ability to operate acomputer and other office equipment including but not limited tophone, printers, copiers, and calculators. Ability to communicatewith others and accurately exchange information.

Additional Physical Requirement:

Sedentary: Exerting up to 10 pounds of force occasionally and/or anegligible amount of force frequently or constantly to lift, carry,push, pull or otherwise move objects. Sedentary work involvesremaining stationary most of the time.