Administrative Specialist: Front Desk & Records

State of Delaware; Delaware; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Casual/Seasonal position

No healthcare benefits

Job summary

The State of Delaware seeks a second level administrative specialist to organize and coordinate incoming paper and electronic files, scan and file digitally, and support a front office reception area. The role reports to an administrator overseeing a statewide program from a central office and involves diverse, complex support activities.

Core duties include liaising with contacts, creating documents and presentations, managing schedules and databases, and delivering excellent customer service.

Qualifications

• One year of office support experience or equivalent responsibilities.
• One year of document processing and record-keeping exposure.
• Six months of using standard computer software to create documents and maintain databases.
• Possession of an Associate's degree or higher.

Responsibilities

• Coordinate activities with internal/external contacts and respond to inquiries.
• Create formatted documents, presentations, schedules, and spreadsheets.
• Deliver excellent customer service in person or digitally.
• Explain agency services, laws, rules, and procedures.
• Maintain record-keeping systems and ensure retention compliance.
• Support data collection, reporting, and dashboard maintenance.
• Review information for completeness and regulatory conformity.
• Draft and distribute internal/external communications.
• Coordinate project administration including timelines and meetings.
• Use information systems to enter, update, retrieve, and report data.
• Order supplies and plan travel and meetings.

Skills

Liaison with contacts

Customer service

Data entry

Office software

Education

Associate's degree or higher

Tools

MS Office

Document management systems

Job description

The State of Delaware seeks a second level administrative specialist to organize and coordinate incoming paper and electronic files, scan and file digitally, and support a front office reception area. The role reports to an administrator overseeing a statewide program from a central office and involves diverse, complex support activities.

Core duties include liaising with contacts, creating documents and presentations, managing schedules and databases, and delivering excellent customer service.