Administrative Specialist II / 61057258

State of South Carolina; Columbia (SC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vacation leave

Sick leave

Paid holidays

Parental leave

State retirement plan

Zusammenfassung

The South Carolina Department of Social Services seeks an Administrative Specialist II to perform advanced clerical work and support services for Economic and Family Services in Columbia, SC. The role requires discretion handling confidential information and accurate recordkeeping.

Responsibilities include intake processing for FI/SNAP, mail management, and file maintenance. A high school diploma and clerical experience are required; higher degrees may substitute per policy.

Qualifikationen

• High School Diploma required; two years clerical experience preferred.
• Associate degree in secretarial science or related field acceptable.
• Bachelor's degree may substitute for required experience.

Aufgaben

• Perform advanced clerical and typing duties with judgment and discretion.
• Register FI and SNAP applications and route to caseworkers.
• Operate switchboard and route Calls; manage intake and records.
• Manage mail, documents, and file organization for program areas.
• Support various clerical tasks including time studies, bus tickets, and data entry.
• Protect PII and safeguard agency networks and data.
• Provide disaster management support and maintain customer service.

Kenntnisse

Clerical skills

Data entry

Customer service

Ausbildung

High School Diploma

Associate Degree in secretarial field

Bachelor's Degree substitution allowed

Tools

SCOSA system

Jobbeschreibung

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The Administrative Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.
• Receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA.
• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases.
• Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.
• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR's and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information.
• Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily.
• Orders supplies weekly for the clerical unit, submits faxes, replenishes copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required.
• Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintaining separation of case files by program, and purging closed case files as required for destruction and archives.
• To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required.
• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

Minimum And Additional Requirements

A High School Diploma and two (2) years of clerical experience.

An Associate Degree in secretarial science or a related field.

A Bachelor's Degree may be substituted for the required program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Williamsburg County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.

06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor’s Degree
• Master’s Degree
• Doctorate
• None of the above

10

Do you have at least two (2) years of clerical experience?

• Yes
• No
• Required Question