CWS Case Manager - Family Preservation / 61012517

State of South Carolina; Columbia (SC); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation leave

Sick leave

Holiday pay

Parental leave

State retirement plan

Deferred compensation

Job summary

SC Department of Social Services seeks a Child Welfare Services Case Manager – Family Preservation to perform time-limited interventions, assess safety, match services, and provide supportive, empathetic engagement with families. The role includes on-call duties and requires maintaining documentation in CAPSS per policy.

Minimum qualifications include a Bachelor’s degree in Social Work, Behavioral Science, or Social Science, or a related combination with experience.

Qualifications

• Bachelor's degree requirements for DSS case management roles.
• Experience or substitution options for education requirements.
• Background in social services or related fields is preferred.

Responsibilities

• Perform case management in Family Preservation to ensure safety and well-being.
• Engage families with empathy; coordinate services and respond to inquiries.
• Maintain accurate case records per DSS policy and CAPSS system.
• Collaborate with legal when safety concerns require action.
• Complete required training and maintain certifications.

Skills

Case management

Communication

Empathy & trauma-informed care

Legal coordination

Education

Bachelor's degree in Social Work, Behavioral Science, or Social Science

Bachelor's degree in any field + 1 year related experience

Master's degree or higher may substitute for required experience

Job description

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties

• The Child Welfare Services Case Manager - Family Preservations performs case management in the Child Welfare area of Family Preservation in accordance with DSS Policy, Mission and GPS Practice Model. Provides time-limited interventions by conducting ongoing assessment of the safety concerns; matching appropriate services to address identified needs; and providing least intrusive interventions. Utilizes critical thinking skills to monitor safety, risk, and well-being. Performs on-call duties as assigned.
• Performs case management (ie, contacts, case planning) to a caseload of families to ensure safety, permanency and well-being.
• Completes, reviews and updates the Family Advocacy and Support Tool (FAST) according to time frames established by DSS Policy. Utilizes the Family Advocacy and Support Tool (FAST) to collaboratively develop Family Permanency Plans and make timely service referrals.
• Authentically engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts. Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team. Participates in and facilitates child and family team meetings.
• Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning.
• Collaborates closely with legal when safety concerns are present or when a case has been identified as needing legal action to promote timely permanency. Regularly assesses safety and permanency resources, adheres to court orders, submits court packets timely and participates in legal proceedings.
• Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.
• Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.
• Performs Red Cross shelter duty or other emergency shelter duties/services as directed.
• Perform other duties required.

Minimum And Additional Requirements

A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.

A Bachelor's Degree in any other field and one (1) year experience in a related field.

A Master's Degree or higher in Social Work, Behavioral Science, or Social Science may be substituted for required experience.

Preferred Qualifications

Child Welfare experience highly desired.

Important Salary Information*

With the recent implementation of the Child Welfare salary plan funded by the General Assembly beginning in July 2021, front line case managers and team leaders (supervisors) will not only earn higher starting salaries when joining DSS than in previous years, but will also enjoy supplements to their starting salaries upon completion of training and competencies, attainment of BSW/MSW degrees for front line case managers, annual increases for years of continuous service, and salary increases upon attainment of established competencies/certifications for moving into Level 2 and Level 3 salaries.

New Child Welfare case managers will earn a starting salary of at least $46,635 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($47,802) and 5% ($48,966) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($51,298) for team leaders (supervisors), respectively. Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $53,899, $55,248 or $56,508 depending on degree type), and $59,287 for team leaders (supervisors) at that time.

Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.

In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager’s level of expertise under the salary plan. Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees’ demonstration of competencies and skills prior to approval to advance to the subsequent level.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid driver's license, with access to a personal vehicle, and be able and willing to drive and transport children and adults. Must be able to lift children and to interact with adults and children in a positive and supportive demeanor. Must have the ability to cope with stressful work and life-threatening situations.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Program

DIVISION:

CWS - Family Preservation / Williamsburg County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time‑limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been