Administrative Support Specialist II / 61015571

State of South Carolina; Columbia (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Long term disability

Life insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid parental leave

State retirement plan

Deferred compensation programs

Telecommuting (where applicable)

Flexible work schedules

Zusammenfassung

The South Carolina Department of Social Services is seeking a clerical assistant to greet clients, route inquiries, and register applications at the County Administration office in Horry County.

You will handle calls, manage mail, assist with program inquiries and ensure proper labeling of documents, while safeguarding personal information and supporting disaster response duties as needed. A high school diploma and 2 years of clerical experience are required.

Qualifikationen

• High School Diploma and two years of responsible clerical or administrative experience.
• Associate Degree or higher with responsible clerical or administrative experience.

Aufgaben

• Greets customers at the reception desk and routes them to the appropriate person.
• Screens calls and assists clients with questions about EBT cards.
• Receives and distributes mail and ensures proper labeling and filing.
• Orders supplies and maintains lobby with up-to-date posters and applications.
• Protects PI by safeguarding systems, equipment and data.
• Performs emergency disaster services and other related duties as required.

Kenntnisse

Customer service

Communication

Data entry

Phone handling

Ausbildung

High School Diploma

Associate degree

Tools

Microsoft Office

Jobbeschreibung

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• Greets customers at the reception desk, discern customers needs and routes them to the appropriate person for assistance. Explains services and registers applications, assigns information received to caseworkers and scans information to the appropriate person in SCOSA.
• Receives calls coming into the office, screens calls and transfers appropriately. Assists clients with questions/problems concerning their Electronic Benefits Transfer (EBT) cards.
• Receives, opens, date stamps and distributes all mail received at the window, the drop box and thru the FA mailbox and assures assigned appropriately in SCOSA and to the correct individual. The drop box is checked multiple times daily to include checking at 5 PM to assure everything is dated for the date received.
• Orders supplies for the unit, replenish copiers and network printers with toner, paper and envelopes, assure the lobby is maintained to include updated posters, brochures and applications for SNAP/TANF/ Refugee Assistance are in the lobby and properly labeled.
• Ensures that personal identifying information (PI) is properly used, accessed, gathered, shared and disposed. To protect the agency and applications by safeguarding systems, equipment and data.
• Performs emergency disaster services to include American Red Cross sheltering and Disaster SNAP duties; perform other related duties as required.

Minimum And Additional Requirements

High Schools Diploma and two (2) years of responsible clerical or administrative experience.

Associate Degree or higher with responsible clerical or administrative experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION:

County Administration / Horry County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01
Have you ever been terminated or forced to resign from any job? If yes, please explain.

02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04
If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05
Have you ever been employed by the State of South Carolina?

06
How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08
Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09
Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor’s Degree
• Master’s Degree
• Doctorate
• None of the above

10
How have two (2) years of professional experience do you have in responsible clerical or administrative experience?

• Yes
• No
• Required Question