Administrative Specialist II

Doc PersonalBeratung GmbH; South Carolina; Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Doc PersonalBeratung GmbH seeks a clerical assistant to support the Boat Titling and Licensing Section with transactions and hunting/fishing license sales.

Responsibilities include customer service at the window, handling calls, processing mail, and preparing documents for scanning. Strong typing, data entry, and attentive communication with the public are essential for success.

Qualifications

• High school diploma and 1 year of clerical experience or an associate degree.
• Ability to type 35 wpm; 50 wpm preferred.
• Prior customer service or call center experience preferred.
• Experience balancing money or managing a cash drawer preferred.
• Familiarity with office equipment and basic computer skills.
• Ability to learn quickly, make sound judgments and communicate with the public.

Responsabilités

• Serve as a window customer service representative for boat/motor titling and registration transactions and license sales.
• Answer the customer service phone line for boat titling and licensing.
• Open and process mail for watercraft, motor and hunting/fishing license applications.
• Prepare documents for scanning and imaging.
• Ensure documents are stamped, dated and coded.
• Scan and image forms into the document management system.
• Maintain issued equipment.

Connaissances

Customer service

Data entry

Typing 35 wpm

Typing 50 wpm

Cash handling

Phone etiquette

Office software

Formation

High school diploma

Associate degree

Outils

Document management system

Scanner/Imaging equipment

MS Office

Description du poste

This employee will assist the Boat Titling and Licensing Section with the processing of watercraft and outboard motor transactions and the sale of hunting and fishing licenses.

Job Duties Include:

• Serving as a customer service representative at the window for boat/motor titling and registration transactions and/or the purchase of commercial and recreational hunting and fishing licenses, permits and tags.
• Answering the customer service phone line for boat titling and licensing.
• Opening and processing mail, to include applications for watercraft and outboard motors and commercial and recreational hunting and fishing licenses, permits and tags.
• Preparing documents for scanning and imaging.
• Ensuring documents are properly stamped, dated and coded.
• Scanning and imaging boating and licensing forms as required into the document management system.
• Maintaining issued equipment.

A high school diploma and one (1) year of clerical experience or an associate degree. Selected positions may require the ability to type at a corrected rate of 35 words per minute.Ability to type a minimum of fifty (50) words per minute. Prior customer service experience, experience in a processing/data entry environment or call center experience preferred. Experience balancing money or managing a cash drawer preferred. A general knowledge of office equipment and procedures to include computer experience. Ability to learn quickly, make sound judgment calls and solve problems related to job duties. Ability to communicate effectively with the public.