Administrative Specialist I

State of North Carolina; Raleigh (NC); Hybrid; USD 37,000 - 44,000; Full time

Job summary

The State of North Carolina is seeking an Administrative Specialist to provide program development and IT support for bail bond licensing. This role involves managing testing processes and liaising with various departments to enhance the licensing process. The position offers a hybrid work option and a competitive salary range.

Benefits

12 Annual paid Holidays

Health Plan administered by Aetna

Flexible Spending Accounts

NC State Retirement

Employee Discounts

Qualifications

• Two years of related administrative experience required.
• Management prefers Computer Science degree or IT experience.

Responsibilities

• Provide program development and technical support for bail bond licensing.
• Oversee creation of test questions and manage testing software.

Skills

Knowledge of program policies

Data analysis

Communication

Technical Project Management

Education

High school diploma or GED

Tools

Office equipment

Job description

1 week ago Be among the first 25 applicants

Description of Work

*This is a repost. ALL candidates must reapply*

Salary Recruitment Range: $37,782 - $44,000

Salary Grade: NC08

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission Of The Department Of Insurance

To promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.

Primary Purpose Of The Position

The primary purpose of this position is to provide program development, information technology, training, and technical support for bail bond licensing and testing. The position will oversee creation of test questions, manage the software to create and administer testing, and review audits of tests. The position will review any challenges to a test result and provide a report to the Bail Bond Supervisor on the findings. The position will analysis, research, and make recommendations on any additional technology needed to enhance the licensing process. In addition, the position serves as the Bail Bond Regulatory Division's liaison to the Division of Information Technology, Third-Party licensing vendors, SBS, GDAC, and NIPR for software, hardware, technical support or project management.

Incentives Of NC State Employment

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement(TSERS)
• WeSave Employee Discounts
  
  

About

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:

https://oshr.nc.gov/state-employee-resources/benefits.

Knowledge, Skills And Abilities / Competencies

• Considerable knowledge of services, policies and procedures related to a program or area of specialization.
• Ability to demonstrate and apply this knowledge in performance of administrative tasks; ability to explain and interpret information to clients/customers and staff.
• Considerable knowledge of program policies, procedures and information systems in order to communicate and process information.
• Ability to compile, assimilate and organize both printed and electronic information; ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data.
• Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs.
• Ability to identify and understand issues, problems, and opportunities; use effective approaches for choosing a course of action or developing appropriate solutions.
• Ability to clearly convey information and ideas through a variety of media to individuals or groups.
• Ability to present ideas clearly and effectively in written form; ability to adjust language or terminology to meet the needs of the audience; ability to use correct grammar, organization, and structure.
• Experience in computer programing, coding experience and/or Technical Project Management.
  
  

Minimum Education And Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Management Preferences

Management Preferers Computer Science Degree and or Informational Technology experience

Supplemental and Contact Information

For consideration for this vacancy, all applicants must complete an on-line application using the “APPLY” button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.

To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.

The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

• INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
  
  

***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

The answers to the supplemental questions associated with this vacancy are verified against the education and work experiences documented in the "Education" and "Work Experience" sections of the application. Qualifying credit will be given for completed education and work experience that is documented in the respective sections. Please affirm by checking the following selection.

• I acknowledge that per the above statement, consideration for qualifying credit will only be given for education or work experience included in the "Education" and "Work Experience" sections of the application.
  
  

02

If offered this position, are you willing to accept a salary between the recruitment range of $37,782 - $44,000?

• Yes
• No
  
  

03

Do you have considerable knowledge of services, policies and procedures related to a program or area of specialization?

• Yes
• No
  
  

04

Do you have considerable knowledge of program policies, procedures and information systems in order to communicate and process information?

• Yes
• No
  
  

05

Do you have experience in computer programing, coding experience and/or Technical Project Management?

• Yes
• No
  
  

06

Do you have experience compiling, assimilating and organizing both printed and electronic information; ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data?

• Yes
• No
  
  

07

Do you have experience using office equipment and other relevant technology (software and systems) to meet organizational needs?

• Yes
• No
  
  

08

Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)

• Yes
• No
  
  

09

If you answered "yes" to the previous question, please indicate in *DETAIL* the offense(s) and date(s) of the offense(s).

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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