Administrative Specialist I

State of North Carolina; Raleigh (NC); On-site; USD 40,000 - 54,000; Full time

Job summary

Join the State of North Carolina as an Administrative Specialist I, where you'll support various administrative tasks in the Winston Salem office. This role requires effective communication skills, knowledge of office procedures, and experience in customer service. The position offers full state benefits and a collaborative work environment. Ideal candidates will have a high school diploma and two years of relevant experience.

Benefits

Full State Benefits

Career Development Opportunities

Qualifications

• Two years of related administrative experience required.
• Experience with Microsoft Office programs and customer service.

Responsibilities

• Perform office assistant tasks for administrative and technical operations.
• Communicate with contractors and provide customer service.
• Process payroll and maintain records.

Skills

Customer service

Communication

Record keeping

Proofreading

Education

High school diploma or GED

Tools

Microsoft Office

SAP

Share Point

Job description

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Join to apply for the Administrative Specialist I role at State of North Carolina

Description of Work

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.

This is an anticipated vacancy.

This posting is for an Administrative Specialist I position in the Winston Salem #2 Resident Engineer’s office. This position performs a variety of office assistant tasks in support of administrative, program and technical operations. This position will be directly responsible for project administration activities related to HiCAMS data entry, certified payrolls, records review, iPad management, technician training, and Share Point entry. This position will communicate with contractors, Department staff, and the public to provide effective and helpful customer service via email, telephone, and written correspondence. Will review and schedule classes and assessments with the Materials and Test Unit. Orders equipment for project inspection, sampling and testing. Functions include a diversity of records, reports and filing activities, public contact, answering telephone, directing calls to appropriate staff, and scheduling. This position will process and approve time entry/payroll, process invoices, maintain purchase order contracts and accounts payable through SAP, create requisitions, travel expense vouchers, HiCAMS entries, and Human Resources administration. This position is responsible for HR duties including knowledge of all policies and procedures, process all actions for the department’s hiring process, FMLA, retirements, and separations. Ensures training compliance for office by maintaining records and certifications of unit personnel. Processes all certified payroll for contracts to include collecting, checking, scanning, and filing. Other office tasks will include typing correspondence, filing, and handling of incoming and outgoing mail. Must possess knowledge of general office procedures, operation of various office machines as well as general computer software applications such as MS Word, Excel, Access, Beacon, NeoGov, ServiceNow, HiCAMS, SAP, and DocuSign. Ability to communicate effectively in written, electronic, and oral form, use correct grammar and spelling to compose, update and proofread correspondence when completing forms, letters and reports is needed. Knowledge of current project workload assigned to the Resident Engineer’s office is required for daily activities. The ability to schedule and coordinate appointments and meetings will be required. Work hours for this posting are 8:00 am to 5:00 pm Monday through Friday. The selected applicant will be expected to legally operate a motor vehicle. POS #60021030

Knowledge, Skills And Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues
• Experience with Microsoft Office using programs such as Access, Word, PowerPoint, and Excel
• Experience completing and/or maintaining records and reports
• Experience in record keeping
• Experience with letter writing, using correct spelling, punctuation and proofreading
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

Robyn Warner, 336-747-7800, [e-mail]

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No
  
  

02

Which of the following best describes your customer service experience, including resolving customer issues?

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

03

Explain how you have customer service experience, including resolving customer issues.

04

Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

05

Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel.

06

Which of the following best describes your level of experience completing and/or maintaining records and reports?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

07

Explain how you have experience completing and/or maintaining records and reports.

08

Which of the following best describes your level of experience in record keeping?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

09

Explain How You Have Experience In Record Keeping.

10

Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or more Years
  
  

11

Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative

• Industries

  Government Administration

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