Administrative Specialist I

State of North Carolina; Raleigh (NC); On-site; USD 37,000 - 40,000; Full time

Job summary

The State of North Carolina is seeking an Administrative Specialist to support the Children’s Developmental Services Agency with billing processes, records management, and clerical tasks in Shelby. Qualified candidates will need demonstrated experience in health information management and a high school diploma or GED. The role includes comprehensive benefits and opportunities to serve the community effectively.

Benefits

Health insurance options

Retirement plans

Paid vacation and sick leave

Paid parental leave

Qualifications

• Two years of related administrative experience.
• Ability to perform administrative tasks effectively.
• Experience dealing with internal and external stakeholders.

Responsibilities

• Supporting billing and reimbursement functions for the agency.
• Data entry, management, and clerical support.
• Assisting with office and facilities management.

Skills

Health Information Management

Records Management

Administrative Functions

Medical Terminology

Customer Service

Education

High school diploma or GED

Job description

4 days ago Be among the first 25 applicants

• THIS IS A REPOST - PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED*
• The Recruitment Range for This Position is $37,782 - $39,980*
  
  

Description of Work

• THIS IS A REPOST - PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED*
• The Recruitment Range for This Position is $37,782 - $39,980*
  
  

The Children’s Developmental Services Agency (CDSA) of Shelby serves a 5-county catchment area including the following counties: Cleveland, Gaston, Lincoln, Polk, and Rutherford. This position, located in Shelby/Cleveland County, supports operational functions that allow the Shelby CDSA to maximize agency revenues, maintain staff efficiency, and comply with state and federal requirements. The position is responsible for billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic Health Information System (HIS) and submitting electronic and manual claims to Medicaid and private insurance companies. The position also provides clerical support to direct services and administrative staff, completes data entry, data management, and medical record management functions, and assists with reception and fielding telephone calls. Additional duties may include purchasing, motor fleet management, and office and facilities management.

Who are we?

• The North Carolina Early Intervention Section is a part of the Division of Child and Family Well-Being. It is the lead agency for the N.C. Infant-Toddler Program which provides supports and services for families and their children, birth to three, who have developmental delays and/or disabilities.
• Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NC ITP across North Carolina, working with local service providers to help families help their children succeed.
• This Early Intervention Service Coordinator position is located at the Shelby Children's Developmental Services Agency.
  
  

About The NC Division Of Child And Family Well-Being

The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation And Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: https://oshr.nc.gov/state-employee-resources/benefits.

For more information about DHHS: https://www.ncdhhs.gov/

Knowledge, Skills And Abilities / Competencies

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Demonstrated experience with Health Information Management.
• Demonstrated experience in records management
• Demonstrated experience in performing administrative functions in an office setting.
• Demonstrated knowledge of medical terminology.
• Demonstrated experience in customer services with external and internal providers.
  
  

Physical Requirements

Light work with some physical lifting. Periodic travel to other locations within the catchment area.

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

OR

Equivalent combination of education and experience.

Supplemental and Contact Information

DHHS CONTACT INFORMATION

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants maybe subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  
  

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at [e-mail]..

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No
  
  

02

Where did you learn about DHHS or this opportunity?

• NC Jobs
• Employee Referral
• Conference / Career Fair
• Email campaign
• Professional Association or Industry-specific job board
• Indeed
• LinkedIn
• NC Nursing Board email
• Google
• Other General Job Boards
• Other Search Engines
• Other Social Media
• Internet Advertisement
• TV / Radio
  
  

03

Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)

04

The recruitment range for this position is $37,782-$39,980. If offered this position, are you willing to accept a salary within the posted recruitment range of $37,782-$39,980?

• Yes
• No
  
  

05

Do you have experience with Health Information Management? (If you answer YES, this experience MUST be reflected in your application)

• Yes
• No
  
  

06

Do you have experience in records management? (If you answer YES, this experience MUST be reflected in your application)

• Yes
• No
  
  

07

Do you have experience in performing administrative functions in an office setting? (If you answer YES, this experience MUST be reflected in your application)

• Yes
• No
  
  

08

Do you have working knowledge of medical terminology? (If you answer YES, this experience MUST be reflected in your application)

• Yes
• No
  
  

09

Do you have experience in customer services with external and internal providers? (If you answer YES, this experience MUST be reflected in your application)

• Yes
• No
  
  

10

Do you have a High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; OR Equivalent combination of education and experience?

• Yes
• No
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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