Administrative Specialist I/Consumer Protection (60010174)

State of North Carolina; Raleigh (NC); On-site; USD 37,000 - 49,000; Full time

Job summary

The State of North Carolina is seeking an Administrative Specialist I to support the Consumer Protection Division. This entry-level position involves managing correspondence, data entry, and providing critical administrative support to team leaders. Candidates must have a high school diploma and relevant administrative experience. This role supports a vital state division dedicated to enforcing commercial practices and addressing consumer inquiries.

Benefits

Employer paid health insurance

Twelve paid holidays

Generous vacation and sick leave

Retirement benefits

Qualifications

• High school diploma or GED with two years of related administrative experience.
• Ability to demonstrate and apply knowledge in administrative tasks.
• Ability to utilize office equipment and technology effectively.

Responsibilities

• Process incoming correspondence and documents for electronic filing.
• Conduct data entry for complaint forms into database.
• Provide administrative support to various team members.

Skills

Administrative support

Data management

Communication

Problem solving

Education

High school diploma or GED

Job description

Administrative Specialist I/Consumer Protection (60010174)

Administrative Specialist I/Consumer Protection (60010174)

2 days ago Be among the first 25 applicants

State of North Carolina provided pay range

This range is provided by State of North Carolina. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$37,782.00/yr - $48,410.00/yr

Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

THE STARTING SALARY FOR THIS POSITION IS LIMITED TO $37,782 - $48,410. Salary offers for the selected candidate are based on the candidate's education and experience related to the position, as well as our agency budget and equity.

Note to Current State Employees

The salary grade for this position is NC08. Â State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Â Please detail ALL work history including non-state service experience. Â If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.

The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.Â

TheNorth Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs' and Criminal Justice Education and Training Standards Divisions.Â

The primary purpose of the Division is to carry out the Attorney General's duty to enforce the State's laws prohibiting unfair or deceptive commercial practices, unfair methods of competition, and combinations and conspiracies in restraint of trade. This Division responds to questions from the general public and state officials relating to consumer matters. The Division mediates many of the complaints received and investigates and litigates violations of law.Â

Primary Responsibilities

Processing of incoming correspondence and documents for scanning into electronic files.

Data entering of hardcopy complaint forms and correspondence into a database.

Creating and naming of PDF documents.

Proofing and prepping of outgoing letters and envelopes for mailing.

Filing, retrieving, archiving and destroying of division files.

Providing administrative support to Administrative Officer II, Complaint Program Manager, Division Director, and Consumer Protection Specialists.

Communicate with Office Administrator supply needs such as envelopes, paper,

rubber bands, other supplies.

Communicate with Office Administrator any issues with scanner, printer, fax or copier.

When necessary serve as backup to phone staff. When necessary assist Public

Records Fulfillment Assistant.

Ability to demonstrate and apply this knowledge in performance of administrative tasks; ability to explain and interpret information to clients/customers and staff.Â

Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs.Â

Ability to identify and understand issues, problems, and opportunities; use effective approaches for choosing a course of action or developing appropriate solutions.Â

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.

Using the terms "See Resume" or "See Attachment" will not be accepted, and your application will be rejected as incomplete. Â Cover letters are highly encouraged but not required. Â Â

Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application. If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.

 Â

Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Â Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

Any licenses or certificates must be included in the appropriate section of the application form.

Applicants seeking Veteran's Preference must attach a copy of their DD-214 or discharge orders.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. Â If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 - 8 weeks. Â All applicants will be notified by email once a position is filled.

If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.

The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.

CONTACT INFORMATION

NC Department of Justice

Human Resources

[e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at State of North Carolina by 2x

Sign in to set job alerts for “Administrative Specialist” roles.

Raleigh, NC $31,200.00-$43,009.00 2 days ago

Raleigh, NC $40,000.00-$54,000.00 1 year ago

Raleigh, NC $28,194.00-$49,340.00 2 days ago

Faith Relations Administrative Coordinator

Administrative Specialist I Business Office/Switchboard

Executive Assistant for CEO: Mastermind of Systems, Strategy and Precision

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.