Administrative Specialist — Growth, Training & Benefits

Talentify; Opelika (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Maternity and life insurance

401(k) with company match

Paid vacation, holidays, sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is hiring an Administrative Professional in Opelika, AL to serve as the vital bridge between customers and service teams. You will handle inbound calls and emails, document accounts, and coordinate monthly service routes for our professionals, ensuring smooth operations.

The position offers a starting hourly pay of $15–$17, comprehensive benefits, and opportunities for growth within a company with over 70 years of Southeast presence.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

MS Office

Communication

Organization

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Northwest Exterminating is hiring an Administrative Professional in Opelika, AL to serve as the vital bridge between customers and service teams. You will handle inbound calls and emails, document accounts, and coordinate monthly service routes for our professionals, ensuring smooth operations.

The position offers a starting hourly pay of $15–$17, comprehensive benefits, and opportunities for growth within a company with over 70 years of Southeast presence.