Office Operations & Data Support Specialist

State of Delaware; Delaware; On-site; USD 42,000 - 64,000; Full time

Job summary

The State of Delaware is seeking an Administrative Specialist to provide administrative, technical, program, and office support for an assigned agency. The role requires handling routine duties independently under general supervision and supporting multiple functions such as records management, data reporting, and meeting coordination.

Ideal candidates will have at least one year of relevant experience, an Associate’s degree or higher, and proficiency with standard software and automated

Qualifications

• One year of experience in performing office support tasks such as drafting routine correspondence, reports, or logs, operating office equipment, handling mail, calls and records.
• One year of experience in document processing ensuring completeness and conformity with laws, rules, standards, policies and procedures.
• One year of experience using an automated information system to enter, update, retrieve and report data.
• Six months’ experience using standard computer software to create documents, develop spreadsheets, or maintain/update databases.
• Possession of an Associate’s degree or higher.

Responsibilities

• Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities and provide guidance.
• Creates formatted documents, generates presentations, manages schedules, develops spreadsheets, and maintains databases.
• Delivers excellent customer service in person, electronically, or by written communication.
• Applies agency services, laws, rules, regulations, standards, policies, and procedures.
• Creates and maintains various record-keeping systems or logs in compliance with retention schedules.
• Assists higher-level staff with data collection, reporting, and dashboard maintenance.
• Reviews information for completeness and compliance; resolves discrepancies.
• Drafts, manages, and distributes communications for public/internal use.
• Coordinates administrative elements of projects including timelines and travel arrangements.
• Uses automated information systems to manage data.
• Orders and maintains office supplies and equipment.
• Plans meetings, hearings, or conferences and makes travel arrangements.
• May approve or recommend approval/denial of requests within standards.
• Performs other related duties as required.

Skills

Office support

Customer service

Data entry

Documentation handling

Education

Associate’s degree or higher

Tools

Automated information systems

Databases

Word processing & spreadsheets

Job description

The State of Delaware is seeking an Administrative Specialist to provide administrative, technical, program, and office support for an assigned agency. The role requires handling routine duties independently under general supervision and supporting multiple functions such as records management, data reporting, and meeting coordination.

Ideal candidates will have at least one year of relevant experience, an Associate’s degree or higher, and proficiency with standard software and automated