Administrative Specialist: Data, Records & Calendar Support

City of Austin; United States; Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Low-cost medical

Dental

Vision

Paid leave time

Retirement plan

Training opportunities

Job summary

The City of Austin's APO complaints division is seeking an administrative support specialist to assist with intake of complaints via phone, email, and online forms, and to organize data for quarterly meetings and yearly reports. You will monitor the division calendar, route communications, and prepare memos and correspondence.

Requirements include a Bachelor's degree in Business or Public Administration and four years of administrative experience.

Qualifications

• Bachelor's degree in Business or Public Administration or related field required.
• Four years of professional/administrative experience required; education may substitute for experience.
• Preferred: bilingual (English/Spanish), MS Office proficiency, and government experience.

Responsibilities

• Provides administrative support on highly technical and/or specialized projects.
• Handles time-sensitive requests such as ORRs, CAFs, RCAs and confidential documents.
• Verifies accuracy of PIO requests, records, correspondence, and regulations.
• Opens, sorts, reads, prioritizes and routes incoming mail, faxes and emails.
• Prepares memos, letters, and other correspondence using software tools.
• Analyzes data, conducts research, and prepares documents for presentation.
• Maintains calendar, schedules meetings and travel, and records meeting notes.
• Attends meetings and distributes minutes and notes.

Skills

Oral and written communication

Data analysis

Planning and organizing

Multitasking

Conflict management

Education

Bachelor's degree in Business or Public Administration

Tools

MS Office Suite

Job description

The City of Austin's APO complaints division is seeking an administrative support specialist to assist with intake of complaints via phone, email, and online forms, and to organize data for quarterly meetings and yearly reports. You will monitor the division calendar, route communications, and prepare memos and correspondence.

Requirements include a Bachelor's degree in Business or Public Administration and four years of administrative experience.