Administrative Specialist — Client Care & Ops

Northstar Memorial Group; North Olmsted (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group in North Olmsted, Ohio, seeks a Clerical & Admin Specialist at Sunset Funeral, Cremation and Cemetery. The role supports our administrative teams across the client family life cycle, from initial meeting with families to final arrangements, ensuring smooth operations and compassionate service.

Responsibilities include maintaining master files, handling high-volume calls, accurate coding of invoices, and assisting leadership with materials such as brochures and name

Qualifications

• 1+ years of administrative support experience required.
• Proficient with Windows OS and MS Office applications.
• Ability to work well in a team-based environment.
• Ability to learn new software and adopt new tasks quickly.
• Excellent communication and organizational skills.
• Valid driver's license is required.
• High School Diploma or equivalent is required.
• Medical, dental, and vision insurance offered; 401(k) with employer matching.

Responsibilities

• Maintain Master files (creating/providing copies, merging/duplicating, scanning).
• Operate a telephone system handling a large call volume.
• Double-check invoices for accuracy and code before AP submission.
• Assist with ordering materials for leadership (brochures, cards, badges, training).

Skills

Administrative support experience

Team-based environment

Learn new software

Professional communication

Valid driver's license

Education

High School Diploma or equivalent

Tools

HMIS

Windows

MS Word

MS Excel

Word processing

Spreadsheets

Database

Presentation software

Job description

NorthStar Memorial Group in North Olmsted, Ohio, seeks a Clerical & Admin Specialist at Sunset Funeral, Cremation and Cemetery. The role supports our administrative teams across the client family life cycle, from initial meeting with families to final arrangements, ensuring smooth operations and compassionate service.

Responsibilities include maintaining master files, handling high-volume calls, accurate coding of invoices, and assisting leadership with materials such as brochures and name