Administrative Specialist — Child Welfare Support

Oregon Department of Human Services; Baker City (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Employee Resource Groups

Cost of Living Adjustments

Annual raises

Benefits package

Public Service Loan Forgiveness (elig)

Job summary

The Oregon Department of Human Services in Baker City seeks an Office Specialist 2 to provide essential administrative and records support in the Child Welfare program.

You will handle inquiries, issue reimbursements and passes, and enter case data while coordinating with protective services staff. The role requires strong communication, organization, and the ability to manage multiple priorities in a busy environment.

Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Responsibilities

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Skills

Detail-oriented

Problem solving

Verbal and written communication

Team collaboration

Multitasking

Microsoft Office (Word, Outlook, Excel

Education

Two years of general clerical experience

Associate degree in any field

Equivalent combination of education and experience

Job description

The Oregon Department of Human Services in Baker City seeks an Office Specialist 2 to provide essential administrative and records support in the Child Welfare program.

You will handle inquiries, issue reimbursements and passes, and enter case data while coordinating with protective services staff. The role requires strong communication, organization, and the ability to manage multiple priorities in a busy environment.