Office Specialist 2

Oregon Department of Human Services; Baker City (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Employee Resource Groups

Cost of Living Adjustments

Annual raises

Benefits package

Public Service Loan Forgiveness (elig)

Job summary

The Oregon Department of Human Services in Baker City seeks an Office Specialist 2 to provide essential administrative and records support in the Child Welfare program.

You will handle inquiries, issue reimbursements and passes, and enter case data while coordinating with protective services staff. The role requires strong communication, organization, and the ability to manage multiple priorities in a busy environment.

Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Responsibilities

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Skills

Detail-oriented

Problem solving

Verbal and written communication

Team collaboration

Multitasking

Microsoft Office (Word, Outlook, Excel

Education

Two years of general clerical experience

Associate degree in any field

Equivalent combination of education and experience

Job description

Job Description

Initial Posting Date: 09/16/2026

Application Deadline: 09/30/2026

Agency: Department of Human Services

Salary Range: $3,515 - $4,738

Position Type: Employee

Position Title: Office Specialist 2

Opportunity awaits!

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well‑being of our community!

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our Baker City office.

Baker City is part of rural Eastern Oregon. Learn more about the community, housing, and resources https://www.bakercity.com/

Summary Of Duties

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Learn more about our agency, Child Welfare Program.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position. AND
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential Attributes

• Demonstrated experience performing detail-oriented work with strong problem-solving and critical thinking skills.
• Demonstrated excellent verbal and written communication abilities, with a track record of being a dependable and responsive team resource. Demonstrated success in collaborative team environments.
• Experienced and skilled in managing multiple priorities and meeting competing deadlines effectively.
• Demonstrated proficiency in using computer systems and Microsoft Office applications, including Word, Outlook, and Excel.
• Experience being self-motivated and organized, with the ability to manage time efficiently, take initiative, and proactively assist others.
• Experience identifying when additional support is needed and comfortable seeking guidance when appropriate.
• Demonstrated experience being adaptable and flexible in responding to shifting priorities and changing work environments.

Working Conditions

• Work Locations: Offices and community sites.
• Travel: Occasional travel for meetings, trainings, and other case related activities.
• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements: Occasional physical activity, including lifting up to 50 pounds.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision‑making to ensure safety for yourself and others.

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Veterans’ And Oregon National Guard Preference

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.
• Email: [e-mail]
• Phone (call or text): 541-709-0306