Administrative Specialist

New Horizons Community Support Services Inc; Columbia Township (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid leave

Tuition reimbursement

403(b) retirement plan

Job summary

New Horizons Community Support Services, Inc. is seeking an Administrative Specialist to join our team in Missouri. This full-time role focuses on professional reception, clerical support, and exceptional customer service for adults with behavioral health needs.

Responsibilities include data entry, records management in an EMR, appointment scheduling, and after training, notary services and form creation. Competitive benefits are provided with full-time employment.

Qualifications

• High school graduate with office experience and strong customer service skills.
• Proficient in Microsoft Office; ability to multi-task.
• Interest in mental health field a plus.

Responsibilities

• Answer a multi-line phone and direct calls to clinical staff.
• Manage consumer records in an electronic health record system.
• Schedule appointments for clinical staff.
• Provide excellent customer service and notary services after training.
• Create forms and spreadsheets and assist with data collection and reports.

Skills

Customer service

Data entry

Multitasking

Notary Public

Education

High school diploma

Tools

Microsoft Office

Job description

Description

New Horizons Community Support Services, Inc. has an established reputation for excellence in serving adults with behavioral health diagnoses for over 40 years and is certified by the Missouri Department of Mental Health and accredited by CARF. New Horizons serves a diverse body of people. A variety of perspectives in our workforce allows us to create a dynamic and inclusive environment where everyone can contribute to our organization.

Position Overview:

New Horizons has an immediate opening for a full-time Administrative Specialist who is interested in being part of our team as we provide quality customer service to individuals with severe mental illnesses.

Hours: Full-Time, Monday-Friday 8:00 am – 4:30 pm;

Training: Must obtain CPI, CPR, First Aid (will train)

Benefits: Full-Time benefits include, Medical, Dental, Vision and Life insurance. Paid holidays, paid leave, tuition reimbursement, and a 403(b) retirement plan.

EOE. New Horizons is an equal opportunity employer. This applies to everyone, regardless of race, ethnicity, nationality, disability, gender (including gender identity and gender expression), age, language preference, sexual orientation, spiritual beliefs/religion, education and socioeconomic status.

Job duties include but not limited to:

Various receptionist/secretarial duties including answering a multi-line phone; directing calls; communicating with/texting/calling clinical staff; scanning; copying; typing; mail and check distribution; record keeping; processing requests for information; data entry

Managing consumer records in an electronic medical record system

Scheduling appointments for clinical staff

Providing excellent customer service

Implement and abide by company policy

Notary Public Services (will train)

Form and spreadsheet creation and data collection; report generation and distribution

Requirements

High school graduate or equivalent. Experience in an office setting, a pleasant and patient demeanor, customer service skills, proficiency in Microsoft Office applications, the ability to multi-task, and an interest in working in the mental health field a plus.