Administrative Support Specialist at New Horizons Employment Solutions

Wayne State University; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Wayne State University in Houston, Texas is seeking an Administrative Support Specialist to assist in various operational tasks while providing crucial support to employees and management. The ideal candidate will have a Bachelor's degree, strong organizational skills, and proficiency in MS Office. This position presents significant opportunities for career advancement.

Applicants should be self-motivated and adaptable, ready to contribute to a mission-driven environment focused on improving employment outcomes.

Qualifications

• 2-3 years of management experience.
• Very organized with efficient time management skills.
• Self-motivated and able to take initiative.
• Ability to lift up to 30 lbs and work in varying conditions.

Responsibilities

• Answer phone calls and direct them appropriately.
• Provide customer service to employees and external entities.
• Coordinate interviews for prospective employees.
• Assist with hiring and onboarding new employees.
• Maintain office supplies and assist with social media.

Skills

MS Office proficiency

Time management

Adaptability

Problem-solving

Communication skills

Education

Bachelor’s degree in human resources or related field

Job description

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Job Title

AdministrativeSupport Specialist

Reports To

Integrations Manager

Classification

Full Time, Exempt

Location

OnSite,Houston,TX(nearHobby Airport)

Company Overview

NewHorizonsEmploymentSolutionsisaService-DisabledVeteran-OwnedSmallBusiness.ItwascreatedbyTomHarris, Colonel,USArmy,Retired, specifically to put motivated, hard-working Americans into meaningful employment opportunities. Our strategic focus in putting returning Americans to work isVeterans, thosewithprior criminal records & thosewho have lost their jobsdueto the downturnof theeconomy. In2024, the Texas Workforce Commission honored New Horizons for placing more ex-offenders than any other company in Houston.

Job Summary

Assist the Operations Manager(s)and employees perform their daily tasks and administrative/clerical responsibilities. This position provides a diverse range of office & employee support, including: composing and preparing of materials, coordinating schedules, & handling communications between various entities. This position also provides direct support for any projects that require additional 'handsondeck'.

Requirements & Qualifications to Get Job

• 2-3years of management of small teams, equipment and/or projects
• MSOffice & Computer proficient
• Very organized; having efficient time management skills
• Able to fully integrate into New Horizons 'servant-based’ culture & philosophy
• Self‑motivated. Not afraid to take the initiative
• Be honest, humble, and hungry to succeed
• Ability to adapt and make effective decisions in a quick‑paced environment; an innovative problem‑solver
• 18 years or older and legally authorized to work in the U.S.
• Able to communicate verbally and via email in English
• Bachelor’s degree in human resources, Operations, Communications, Business, or related field.
• Wear personal protective equipment (PPE), including but not limited to: eye & hearing protection, gloves, steel‑toed boots, hard hat, and flame‑retardant work clothes, etc.
• Able to lift up to 30 lbs & work in varying environmental conditions (heat, dust, noise, vibration, humidity).

Preferences to Get Job

• Bachelor’s Degree or equivalent experience preferred
• Ability to speak Spanish
• Able to learn, grow and absorb new tasks

What you do on Job

• Answer phone calls and direct appropriately to the correct destination
• Provide customer service to employees & all external entities (prospective employees, client companies, various government entities, etc.)
• Provide resolution to routine employee/company requests for support & route appropriately, if unable
• Coordinate interviews with prospective employees taking into account hiring criteria and business needs
• Conduct information & knowledge management (i.e., saving/maintaining all pertinent documents & trackers as needed)
• Assist with gathering of and validation of all timesheets and computation of hours while reporting discrepancies
• Assist with hiring, onboarding, and integration of new employees
• Assist with personnel actions and maintain accountability as needed—this may include safety or medical issue at times
• Maintain office supplies and replenishing the mass needed
• Assist with maintenance of social media platforms and marketing lines of effort
• Assist with technical online recruiting efforts as required
• Other tasks as assigned by direct supervisor

This role offers significant room for advancement into senior operations or client‑facing leadership roles based on performance, initiative, and impact. You’ll be given the platform to expand your scope, take on increasing responsibilities, and shape your career trajectory within a mission‑driven and growing organization.

We are an equal opportunity employer and comply with all applicable federal, state, and local employment laws, including those related to nondiscrimination, disability accommodations, and workplace safety. Qualified candidates of all backgrounds are encouraged to apply.