Administrative Services and Programs Manager (Program Management Specialist)

Indiana University Bloomington; Bloomington (IN); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical and dental insurance

Health savings account

Paid holidays

Tuition subsidy

Generous paid time off

Employee assistance program (EAP)

Job summary

Indiana University Bloomington’s Latino Studies Office seeks an Administrative Services and Programs Manager to oversee operations for AMST, AAST, LATS, and NAIS. The role requires on-site presence in Bloomington, Indiana, with responsibilities including budgeting, travel coordination, event planning, and grant administration.

Qualifications include a Bachelor's degree and at least 1 year of scheduling/programming experience; strong communication, professionalism, time management, and

Qualifications

• Bachelor's degree required.
• 1 year scheduling or programming experience preferred.
• Strong written and verbal communication skills.
• Ability to interpret and implement university policies.

Responsibilities

• Administers services and acts as program manager for AMST/AAST/LATS/NAIS.
• Oversees budgeting, grants, and administrative support for the programs.
• Coordinates faculty travel, events, and enrollment activities.
• Represents the Latino Studies Programs at events and meetings.

Skills

Communication

Professionalism

Time management

Quality

Flexibility

Willingness to learn

Education

Bachelor's degree

Job description

Department

LATINO STUDIES (BL-LATS-IUBLA)

Department Information

The Administrative Services and Programs Manager is a sharedservices role between 4 programs. These include the AmericanStudies Program (AMST), the Latino Studies Program (LATS), NativeAmerican and Indigenous Studies Program (NAIS), and Asian AmericanStudies Program (AAST).

• American StudiesProgram (AMST)
• Asian American Studies Program (AAST)
• Latino StudiesProgram (LATS)
• Native American and Indigenous Studies Program (NAIS)

Job Summary

Department- Specific Responsibilities

• Serves as administrative services and program manager, officemanager, and assistant to the Chairs for the Programs of: AmericanStudies (AMST), Asian American Studies (AAST), Latino Studies(LATS), and Native American and Indigenous Studies (NAIS).
• Latino Studies, as a stand‑alone program outside of AmericanStudies, will require that the position pay particular attention toprogramming and budgeting for this unit during the 2026‑2027AY.
• This position requires the program manager to be basedphysically in the LATS office.
• Serves as the public face of the Latino Studies Program at itsmain office and at recruiting events.
• Manages all programs; handles administrative and enrollmentactivities at undergraduate levels; plans and coordinates facultytravel and events for all units; and includes faculty personnelassistance.
• Establishes, interprets, and modifies program policies andoperating procedures. Provides transaction processing and otherfinancial administrative support as dictated by program needs andunder the direction of the Fiscal Officer.
• Assists in implementing initiatives. Represents the programs atvarious meetings.
• Understand the Chairpersons¿ goals and the mission of theprograms; implement chairs¿ goals. Advise and assist the Chairswith University, College and Departmental policies and proceduresand assure that appropriate procedures are followed.
• Collaborates with team members to develop program objectivesand create policies to meet them. Coordinates program operationwith all collaborative units.
• Monitors progress and maintains all necessary data bases.
• Actively recruits program participants and researches newvenues and methods of recruitment.
• May provide guidance to support and temporary staff andcoordinates workflow for the program.
• Researches available grants and assists creating fundingproposals that further advance support of the program. Writes grantreports.
• Administers program budgets.
• Collaborates with team members to develop program objectivesand create policies to meet them. Coordinates program operationwith all collaborative units.
• Monitors progress and maintains all necessary data bases.
• Actively recruits program participants and researches newvenues and methods of recruitment.
• May provide guidance to support and temporary staff andcoordinates workflow for the program.
• Researches available grants and assists creating fundingproposals that further advance support of the program. Writes grantreports.
• Administers program budgets.

General Responsibliites

• Coordinates and delivers community outreach activities,educational programs, workshops, and engagement initiatives insupport of established program objectives.
• Applies knowledge of outreach and engagement practices tocommunicate program information and educational content tocommunity audiences in accessible and effective ways.
• Establishes and maintains productive working relationships withcommunity organizations, participants, and university partners tosupport outreach and engagement efforts.
• Assists in identifying community needs, interests, andopportunities for engagement and provides input regarding programimprovements and outreach strategies.
• Develops, adapts, and distributes educational materials,presentations, communications, and outreach resources for a variety of audiences.
• Facilitates outreach activities, informational sessions, andeducational experiences in virtual, in‑person, and hybridenvironments.
• Monitors participant engagement and program activities,exercising judgment to address routine issues and ensure positiveparticipant experiences.
• Collects, analyzes, and summarizes program feedback,participation data, and other relevant information to supportassessment and continuous improvement efforts.
• Coordinates program logistics, schedules, communications, andoperational activities to ensure effective and efficient outreachdelivery.
• Ensures outreach activities are conducted in accordance withuniversity policies, procedures, accessibility requirements, andapplicable program standards.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education

Required

• Bachelor's degree.

Work Experience

Preferred

• 1 year of scheduling and programming experience

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Knowledge of Spanish
• Creative and resourceful
• Enthusiastic about working with students
• Comfortable with Fundraising

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Additional Information

This position is housed in the Latino Studies Office.

Work Location

Bloomington, Indiana

Advertised Salary

$50,000 to $52,000 annually.

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: General Administration

Job Family: Program Management

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Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discriminationhere which includes contact information.

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