Assistant Director for First Year and Family Experience (Student Programming Specialist), First

The Chronicle Of Higher Education, Inc.

Bloomington (IN)

On-site

USD 51,000 - 53,976

Full time

14 days+

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Benefits offered by this job

Tuition subsidy for employees and IU s

10 paid holidays

Generous paid time off

Paid leave for new parents

Employee assistance program

Job summary

Indiana University Bloomington is seeking a dedicated Staff Specialist in the Office of First Year and Family Experience Programs. You will develop and implement programs to engage freshmen and their families, coordinate events, and collaborate with academic departments and campus partners to enhance the student experience.

The role involves supervising student staff, presenting university programs, and evaluating outcomes to drive improvement.

Qualifications

Bachelor's degree in education, social work, public affairs, counseling, business, or related field.
Master's degree in higher education, student affairs, or related field (preferred).
Two years of work experience in student services, higher education, or related field.

Responsibilities

Develops and implements programs and initiatives to enhance student engagement and experiential learning.
Interacts with students at programming events and gathers feedback for improvement.
Collaborates with campus partners to coordinate funding and support for student programs.
Plans and coordinates communications to ensure student participation and inclusion.
Supervises student employees and potential volunteers; trains and mentors staff.

Skills

Proficient communication

Time management

Professionalism

Confidentiality

Presentations

Customer service

Judgment & decision making

Diplomacy

Partnership building

Education

Bachelor's degree

Master's degree (preferred)

Tools

Office productivity

Job description

Department

FIRST YEAR & FAMILY EXPERIENCE (BL-FYFE-IUBLA)

Department Information

The Office of First Year and Family Experience Programs (FYFEP) influences and supports first year student success through the collaborative coordination and delivery of programs, resources, and services designed to guide and enhance student engagement.

Job Summary

Department Specific Responsibilities

Engages families via newsletter content, Fall and Spring Family Weekends, and the Parent Advisory Board.
Contributes to the development and implementation of programs and initiatives offered through the Office of First Year Experience Programs (FYE).
Develops, implements and evaluates first year programs for the Bloomington campus for freshmen, transfer students and their families.
Facilitates the tracking of student participation by engaging with the campus platforms available.
Coordinates outreach to new students.
Provides supervision and professional development to student employees as designated.
Develops and implements select experiential programs in collaboration with academic departments and community-based organizations and agencies.
Collaborates with campus partners including academic departments, student services, and support areas.
Selects, trains and supervises a team of students to conduct and support programming throughout the academic year.
Recruits and orients staff and faculty volunteers.
Creates program goals, presentations, supporting materials.
Makes presentations on behalf of the university.
Evaluates programs and benchmarks experiences with comparable universities.

General Responsibilities

Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
Interfaces directly with students, attending student programming events and gathering satisfaction feedback from participant to implement into future student programming initiatives and objectives.
Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders oneffectiveness and to secure funding for initiatives moving forward.
Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education

Required

Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

Preferred

Master's degree in higher education, student affairs, or related field.

Work Experience

Required

2 years in student services, higher education, or related field.

Skills

Required

Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable.
Demonstrates a high level of accuracy, even under pressure.
Develops and delivers effective presentations.
Demonstrates customer service skills.
Demonstrates ability to maintain confidential information.
Demonstrates excellent judgment and decision making skills.
Demonstrates excellent judgment, tact, and diplomacy.
Ability to build strong partnerships with students and other university departments.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Priority consideration will be given to candidates who apply on or before August 4, 2026.

Work Location

Indiana University Bloomington. This is an in‑person position.

Advertised Salary

$51,000.00 - $53,976.00 on an annualized basis.

Work Hours

Monday - Friday, 8:00am - 5:00pm. Some evenings and weekends will be required for programming.

Benefits Overview

For full‑time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU‑sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non‑Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Request Support

Telephone: 812‑856‑1234

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