Administrative Service Assistant

STI; Morristown (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

STI in Morristown, TN is seeking a detail-oriented clerical support specialist to handle correspondence, maintain files, answer calls, and manage mail and document circulation. The role emphasizes organization, accuracy, and customer service in a fast-paced office environment.

The position requires a HS diploma (associate or bachelor preferred), strong MS Office skills, and the ability to work independently while maintaining confidentiality across files and communications.

Qualifications

• High school diploma; associate's degree or bachelor degree in business or related field preferred but not required
• Previous experience handling office responsibilities or experience in customer services preferred but not required
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Highly organized multitasker who works well in a fast-paced environment
• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Solid time management skills; able to prioritize

Responsibilities

• Prepare correspondence, documentation, and other materials
• Maintain and update files and databases
• Answer phone calls and transfer calls to the appropriate party
• Receive mail and packages from USPS, FedEx, UPS, and couriers; deliver mail to the proper recipient
• Prepare paper copies, faxes, and other documentation
• Prepare mailings and packages for delivery
• Photocopy and fax as needed
• Maintain files containing confidential information

Skills

Proficient in Microsoft Office

Excellent written and verbal skills

Highly organized multitasker

Time management

Self-directed

Customer service

Education

High school diploma

Associate's or Bachelor's preferred but not required

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

• Prepare correspondence, documentation, and other materials
• Maintain and update files and databases
• Answer phone calls and transfer calls to the appropriate party
• Receive mail and packages from USPS, FedEx, UPS, and couriers; deliver mail to the proper recipient
• Prepare paper copies, faxes, and other documentation
• Prepare mailings and packages for delivery
• Photocopy and fax as needed

Clerical Duties and Responsibilities

• Prepare correspondence, documentation, and other materials
• Maintain and update files and databases
• Answer phone calls and transfer calls to the appropriate party
• Receive mail and packages from USPS, FedEx, UPS, and couriers; deliver mail to the proper recipient
• Prepare paper copies, faxes, and other documentation
• Prepare mailings and packages for delivery
• Maintain files containing confidential information
• Photocopy and fax as needed

Clerical Requirements And Qualifications

• High school diploma; associate's degree or bachelor degree in business or related field preferred but not required
• Previous experience handling office responsibilities or experience in customer serviced preferred but not required
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Highly organized multitasker who works well in a fast-paced environment
• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Solid time management skills; able to prioritize