Administrative Records & Research Specialist

Travis County; Austin (TX); On-site; USD 38,000 - 55,000; Full time

Job summary

Travis County in Austin seeks a clerical specialist to provide administrative support under supervision, performing varied tasks, research and document management to assist the Juvenile Probation department.

The role requires a high school diploma and several years of experience, strong data entry, filing, and public-facing service, with opportunities to handle mail, scheduling, and basic finance reporting.

Qualifications

• High school diploma or GED and three years of responsible office/clerical experience.
• Experience operating computer equipment including word processing, spreadsheets, databases and a variety of software.
• Knowledge of department policies and procedures and ability to research and analyze data.

Responsibilities

• Perform general office functions including writing correspondence, data entry and records management.
• Manage office schedules, open mail, prepare mail-outs and maintain mailing lists.
• Answer phones, greet the public and direct inquiries to appropriate staff.
• Process financial reports, receipts, claims, and disbursements; record transactions.
• Maintain document and file retrieval systems and assist with timekeeping.

Skills

Data entry

Customer service

Record keeping

Verbal and written communication

Education

High School diploma or GED

Three years clerical experience

Tools

Word processing

Spreadsheets

Databases

Presentation software

Job description

Travis County in Austin seeks a clerical specialist to provide administrative support under supervision, performing varied tasks, research and document management to assist the Juvenile Probation department.

The role requires a high school diploma and several years of experience, strong data entry, filing, and public-facing service, with opportunities to handle mail, scheduling, and basic finance reporting.