Administrative Records & Office Support – Flexible, No On-Call

State-of-Missour; Rolla (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Missouri Department of Mental Health seeks a Rolla Satellite Office Administrative Support Assistant (CIC - Client Information Coordinator) to manage consumer files and records across the Rolla region. Typical hours are 8:00 AM to 5:00 PM, Monday through Friday, with flexible schedules and no on-call requirements.

Based at 105 Fairgrounds Rd, Rolla, MO 65402, the role involves front desk coverage, intake tasks, and coordinating with statewide stakeholders, while maintaining, organizing, and

Qualifications

• Knowledge of general office practices.
• Proficient in Microsoft 365 programs.

Responsibilities

• Maintain, organize, and update consumer records, trackers, the file room, and SMART/CIMOR entries, including discharges, transfers, deaths, demographics, and diagnoses.
• Process, scan, ship, and manage records requests using microfilm, shared drives, FTP, and other systems while following division policies.
• Create and manage consumer folders, oversee the regional transfers inbox, and coordinate transitions with statewide stakeholders.
• Support administrative operations such as front desk coverage, intake tasks, shred coordination, meetings, communication, and general office assistance.
• Follow department guidelines, complete required trainings, and communicate effectively with providers, coworkers, and supervisors.

Skills

General office practices

Microsoft 365

Organizational skills

Tools

SMART CIMOR

Microfilm equipment

FTP

ZIP files

Job description

The Missouri Department of Mental Health seeks a Rolla Satellite Office Administrative Support Assistant (CIC - Client Information Coordinator) to manage consumer files and records across the Rolla region. Typical hours are 8:00 AM to 5:00 PM, Monday through Friday, with flexible schedules and no on-call requirements.

Based at 105 Fairgrounds Rd, Rolla, MO 65402, the role involves front desk coverage, intake tasks, and coordinating with statewide stakeholders, while maintaining, organizing, and