Senior Administrative Support & Data Coordinator

State-of-Missour; Mexico (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of Missouri, Department of Social Services, seeks an Administrative Support Assistant to handle inquiries, data entry and office tasks in a centralized Central Office setting.

The role emphasizes accurate data handling, Excel proficiency, and strong communication with internal and external stakeholders. It offers steady full-time employment with benefits and opportunities to assist in statewide processes.

Qualifications

• High school diploma or equivalent.
• 1+ years of administrative support experience.
• Strong data entry and Excel skills.
• Ability to type quickly and accurately.
• Excellent written and verbal communication.

Responsibilities

• Respond to inquiries from state officials, customers, vendors, and the public; investigate and resolve complaints.
• Draft correspondence interpreting agency rules and program responsibilities.
• Utilize computer data systems and Excel for data entry and processing.
• Receive Bureau of Vital Records requests and track distribution statewide.
• Adhere to agency policies and standards to support mission.
• Answer incoming calls for Children’s Division Central Office and provide directions.
• Research resources to support client and staff needs.
• Support legislative and budgetary processes as applicable.
• Provide positive customer service to internal and external stakeholders.
• Manage multiple communication platforms for correspondence.
• Back-up to other administrative roles and assist with daily office management.
• Arrange travel, lodging, meals and meeting support.
• Monitor email boxes for distribution.
• Other duties as assigned.

Skills

Typing speed

Data entry

Excel proficiency

Communication skills

Customer service

Education

High School Diploma

Tools

Office software

Data management systems

Office equipment

Job description

The State of Missouri, Department of Social Services, seeks an Administrative Support Assistant to handle inquiries, data entry and office tasks in a centralized Central Office setting.

The role emphasizes accurate data handling, Excel proficiency, and strong communication with internal and external stakeholders. It offers steady full-time employment with benefits and opportunities to assist in statewide processes.