Administrative Receptionist

Presbyterian Homes & Services; Saint Paul (MN); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

HSA contributions

FSA

Retirement plan with employer match

Paid time off

Holiday pay

Job summary

Presbyterian Homes & Services - Marvella is seeking a full-time Administrative Receptionist to join the team in Saint Paul, MN. The role reports to the Office Manager and involves answering calls, handling billing entries, and providing exceptional customer service to residents and visitors.

Typical schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The position includes full-time benefits and opportunities to grow within a faith-based nonprofit organization serving older adults.

Qualifications

• High school diploma or equivalent preferred.
• 12 months of receptionist or office clerical experience desired; bookkeeping/accounting experience preferred.
• Excellent interpersonal, communication, and organizational skills.

Responsibilities

• Answer and transfer all incoming calls in a courteous, professional manner.
• Enter ancillary resident charges into the electronic billing system and run monthly statements.
• Receive payments, apply cash in the billing system and prepare bank deposits.
• Perform various administrative duties as assigned.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Microsoft Outlook

Phone etiquette

Education

High school diploma or equivalent

Tools

Excel

Word

Multi-line phone system

Job description

Overview

Presbyterian Homes & Services - Marvella is seeking a full-time Administrative Receptionist for its team.

The Receptionist reports to the Office Manager/Human Resource Representative or designated Quality Service Team member on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, Resident Services Director and other departments as assigned.

SCHEDULE/HOURS: Monday - Friday 7:30 a.m. - 4:00 p.m.

ABOUT THIS COMMUNITY

Marvella825 Mount Curve BlvdSt. Paul, MN 55116When considering your next employment, it should be “Marvella” (marvelous, extraordinary, wonderful to ponder)! And it can be at Marvella, the newest PHS community. As a Presbyterian Homes and Services community offering senior housing, retail/commercial businesses, and market rate apartments, Marvella is centrally located in the Highland Park neighborhood of St. Paul providing easy access to retail shops and dining while still close to nature with beautiful views of the Mississippi river. This new community includes a variety of living options and supportive services to provide older adults choices to live their story, today and every day!

Responsibilities

The Administrative Receptionist is responsible for providing excellent customer service and public relations needed for quality care and services to all customers. In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary resident charges into the electronic resident billing system, running monthly statements, and may be responsible for mailing statements to residents and may be responsible for receiving payments, applying cash in the billing system and preparing bank deposits. Additionally, the role may perform a variety of administrative duties as assigned.

Qualifications

• High school graduate preferred.
• (12) twelve months work as a receptionist or other office clerical/administration is desired. Bookkeeping/accounting experience, preferred.
• Excellent interpersonal, communication, and organizational skills.
• Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
• Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $19.75 - $22.64 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

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Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organizationprovidinga broad array of high-quality housing choices,careand services options for older adults. Some8,000employees serve more than41,800 older adults through 60PHS-affiliated senior living communities in Minnesota,Iowaand Wisconsin, and through Optagehome and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposefullivingandthe overallwell-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.