Administrative Receptionist

Jewish Family & Children'S Services; California (MO); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

403(b) retirement match

Cafeteria benefits plan

Health insurance

Paid holidays

Vacation and sick leave

Job summary

Jewish Family and Children’s Services (JFCS) has served the San Francisco Bay Area for 175 years. The Administrative Receptionist provides reception, data entry, and program support to the Marin Region, ensuring compliance with agency standards and regulatory requirements.

Responsibilities include greeting visitors, managing a multi-line phone system, signing in guests, processing payments in SmartCare, and supporting programs like JFCS Rides and Food Bank.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year front desk/receptionist experience.
• Minimum of one year data entry experience.
• Minimum of two years secretarial/administrative experience.
• Excellent written and verbal communication skills.
• Typing speed of at least 50 words per minute.
• Working knowledge of Microsoft Office Suite and Google Workspace.

Responsibilities

• Provide primary reception coverage and opening/closing of reception area.
• Greet employees, visitors, vendors, and community members with confidentiality.
• Manage a multi-line phone system and route calls efficiently.
• Assist with visitor sign-in, building access, and flow of clients and attendees.
• Process client payments and record transactions in SmartCare; prepare deposits.
• Monitor reception area and maintain a professional, safe environment.
• Support general administrative tasks and maintain Master Reception Outlook Calendar.
• Collaborate with Marin region staff on programs like JFCS Rides, MSSP, and Food Bank (Salesforce updates, grocery pickups).
• Accept and process donations per JFCS procedures.
• Assist clinicians with opening/closing clinical cases in SmartCare and chart creation.

Skills

Communication skills

Typing 50 wpm

Microsoft Office

Google Workspace

Education

High School Diploma

Tools

SmartCare

Finance/Accounting software

Job description

Jewish Family and Children’s Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.

POSITION SUMMARY:

Under the direction of the Regional Director, Business and Administrative Operations, the Administrative Receptionist is responsible for providing reception, data entry, and program support to the Marin Region as assigned. The Administrative Receptionist supports the achievement of program, operational, and budget goals by carrying out assigned responsibilities in alignment with the mission and objectives of Jewish Family and Children’s Services. This role operates within the established policies and procedures, and available resources of the Agency and ensures that all responsibilities are performed in compliance with agency standards and policies, applicable federal, state, and local regulations, documentation requirements, and licensing or regulatory standards where applicable.

COMPENSATION AND BENEFITS:

Pay Range: $27.00 – $30.00 per hour (depending on experience)

Employment Type: full-time, non-exempt position with benefits

Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)

Cafeteria benefits plan that lets you customize coverage to fit your needs, with options like health insurance, FSAs, retirement plans, and wellness programs

16 holidays (10 federal and up to 6 Jewish holidays), annually

3 weeks of vacation and 2 weeks of sick leave, annually

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Provides primary reception coverage, including opening and closing of reception/building as necessary

Greets employees, visitors, vendors, and community members professionally while maintaining strict confidentiality

Manages a multi-line phone system by answering and directing incoming calls promptly, maintaining clear communication and efficient routing

Assists with visitor sign-in procedures, building access coordination, and facilitates the flow of clients and meeting attendees

Processes client payments and accurately records transactions in SmartCare; prepares weekly banking deposits and scans documents for accounting

Monitors reception area, common areas, equipment, and entrance/foyer to maintain a professional, safe, and organized environment

Supports general administrative requests, performs routine clerical assignments, and manages the Master Reception Outlook Calendar

Works cooperatively with Marin region staff, assisting programs such as JFCS Rides, MSSP, and Food Bank (including Salesforce updates and weekly grocery pick-ups)

Accepts and processes donations according to JFCS procedures

Assists clinicians with opening and closing clinical cases in SmartCare and creating physical charts for new clients

JOB QUALIFICATIONS:

• High School Diploma or equivalent required
• Minimum of one year of relevant professional experience in front desk/receptionist experience, or equivalent
• Minimum of one year data entry experience
• Minimum of two years secretarial/administrative or equivalent experience
• Excellent written and verbal communication skills, with the ability to present complex concepts clearly and effectively to diverse audiences.
• Ability to type a minimum of 50 wpm
• Working knowledge in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive)

All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.