Front Desk & Programs Support Specialist

Jewish Family & Children'S Services; California (MO); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

403(b) retirement match

Cafeteria benefits plan

Health insurance

Paid holidays

Vacation and sick leave

Job summary

Jewish Family and Children’s Services (JFCS) has served the San Francisco Bay Area for 175 years. The Administrative Receptionist provides reception, data entry, and program support to the Marin Region, ensuring compliance with agency standards and regulatory requirements.

Responsibilities include greeting visitors, managing a multi-line phone system, signing in guests, processing payments in SmartCare, and supporting programs like JFCS Rides and Food Bank.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year front desk/receptionist experience.
• Minimum of one year data entry experience.
• Minimum of two years secretarial/administrative experience.
• Excellent written and verbal communication skills.
• Typing speed of at least 50 words per minute.
• Working knowledge of Microsoft Office Suite and Google Workspace.

Responsibilities

• Provide primary reception coverage and opening/closing of reception area.
• Greet employees, visitors, vendors, and community members with confidentiality.
• Manage a multi-line phone system and route calls efficiently.
• Assist with visitor sign-in, building access, and flow of clients and attendees.
• Process client payments and record transactions in SmartCare; prepare deposits.
• Monitor reception area and maintain a professional, safe environment.
• Support general administrative tasks and maintain Master Reception Outlook Calendar.
• Collaborate with Marin region staff on programs like JFCS Rides, MSSP, and Food Bank (Salesforce updates, grocery pickups).
• Accept and process donations per JFCS procedures.
• Assist clinicians with opening/closing clinical cases in SmartCare and chart creation.

Skills

Communication skills

Typing 50 wpm

Microsoft Office

Google Workspace

Education

High School Diploma

Tools

SmartCare

Finance/Accounting software

Job description

Jewish Family and Children’s Services (JFCS) has served the San Francisco Bay Area for 175 years. The Administrative Receptionist provides reception, data entry, and program support to the Marin Region, ensuring compliance with agency standards and regulatory requirements.

Responsibilities include greeting visitors, managing a multi-line phone system, signing in guests, processing payments in SmartCare, and supporting programs like JFCS Rides and Food Bank.