Associate Resident Mentor

Jewish-Family-and-Children; San Francisco (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

403(b) retirement match

Cafeteria benefits plan

16 holidays annually

3 weeks vacation and 2 weeks sickleave

Job summary

Jewish Family and Children’s Services (JFCS) seeks an Associate Resident Mentor in San Francisco to support residents in daily routines, hygiene, safety, and social activities, fostering independence. You will document progress, reinforce living skills, and assist with meals and community integration.

Authorization to work in the United States is required; visa sponsorship is not provided. The role offers full‑time hours, benefits, and a retirement match in a compassionate, inclusive environment.

Qualifications

• High school diploma or equivalent required.
• No prior experience with adults with intellectual or developmental disabilities required; paid training provided.
• Some experience in caregiving, supportive, or instructional roles preferred.
• Experience with adults not required.
• Proficiency in Microsoft Office and Google Workspace is expected.
• Eager and willing to learn with a patient, warm, and trustworthy demeanor.
• Ability to work evenings or weekends to support programs and events.

Responsibilities

• Support residents in following daily routines and PPP goals.
• Provide day‑to‑day guidance with hygiene, safety, personal, domestic, social and recreation activities.
• Reinforce skills from Independent Living Skills sessions and monitor progress.
• Monitor medications and accompany residents to medical appointments.
• Assist community integration and social activities; document plans and progress.

Skills

Empathy

Communication

Patience

Observational skills

Flexibility

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Google Workspace

Job description

AGENCY OVERVIEW:

Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years. We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.

The Disabilities Services program provides comprehensive support for neurodivergent individuals and their families. We offer information, advocacy, care management, counseling, a vibrant social club, and residential support through the Gary Shupin Independent Living Community.

POSITION SUMMARY:

Under the supervision of the Residential Manager, the Associate Resident Mentor supports residents in their daily activities and routines, helping to foster a safe, supportive, and engaging living environment. The Associate Resident Mentor provides direct support and encouragement to residents as they build skills for greater independence.

Candidates must be authorized to work in the United States without current or future employer sponsorship. The company does not provide visa sponsorship for this position.

COMPENSATION AND BENEFITS:

• Pay Range: $23.00 - $25.00 per hour (depending on experience)
• Employment Type: full-time, non-exempt position with benefits
• Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
• Cafeteria benefits plan that lets you customize coverage to fit your needs, with options like health insurance, FSAs, retirement plans, and wellness programs
• 16 holidays (10 federal and up to 6 Jewish holidays), annually
• 3 weeks of vacation and 2 weeks of sick leave, annually

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Supports residents in following their established daily routines and Participant Program Plan (PPP) goals
  • Provides day-to-day support and encouragement with hygiene, safety awareness, personal, domestic, social/recreational, and communication activities
  • Reinforces skills and routines introduced during Independent Living Skills (ILS) sessions
  • Monitors medication and accompanies residents to medical appointments
  • Supports community integration and development of social skills through encouraging and facilitating recreational activities
  • Completes daily written documentation of activities as assigned, including plans, progress notes, and reports
• Prepares appropriate meals for residents
• Exercises mature judgment and relates to individuals in a warm, caring, and respectful manner

JOB QUALIFICATIONS:

• High school diploma or equivalent required
• No prior experience working with adults with intellectual or developmental disabilities required - paid training is provided
• Some experience in a caregiving, supportive, or instructional role is preferred (examples include babysitting, assistant teaching, camp counseling, tutoring, coaching, or senior care); experience with adults is not required
• Experience in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive)
• Eager and willing to learn, with an interest in helping others
• Personable, warm, and patient, with the ability to build trusting relationships with residents
• Highly skilled in observing, assessing, and responding to clients that may be encountering challenges and difficulties with their daily tasks
• Ability to work evenings or weekends to support programs, events, or community engagement activities

All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.