Administrative & Program Support Specialist — Flexible Schedule

TSA Hiring Service; Defiance (IA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Defiance, IA seeks Program Assistants to provide essential administrative and program support. Responsibilities span coordinating office activities, maintaining records, preparing documents, and communicating with staff and external contacts to ensure operations run smoothly.

The role emphasizes attention to detail, data tracking, and compliance with procedures.

Qualifications

• Specialized experience providing administrative or program support in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office

Records and document management

Calendar, meeting, deadline coord

Customer service and professional comm

Multitasking with accuracy

Discretion with sensitive information

Job description

Transportation Security Administration, Department of Homeland Security in Defiance, IA seeks Program Assistants to provide essential administrative and program support. Responsibilities span coordinating office activities, maintaining records, preparing documents, and communicating with staff and external contacts to ensure operations run smoothly.

The role emphasizes attention to detail, data tracking, and compliance with procedures.