Administrative Professional

Northwest Exterminating Co., LLC in; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Maternity, Life Insurance

401(k) plan with company match

Employee stock purchase plan

Paid vacation, holidays, and sick-leav

Employee discounts

Quality training program

Job summary

McCall is seeking an Administrative Professional to serve as the critical link between customers and service teams. You will handle inbound calls and emails, manage accounts, schedule monthly routes, and support the office with a range of tasks to keep operations running smoothly.

Starting hourly rate is $18–$20 with a comprehensive benefits package including medical, dental, vision, 401(k) match, vacation and more.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint
• Great Phone expereince is a plus!

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Phone experience

Customer service

Education

High School Diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

Administrative Professional (Administrative)

At McCall, we believe in investing in our team just as much as we invest in our customers. Founded on values of honesty, integrity, and excellence, our company has grown all around. These core values remain at the heart of everything we do.

Starting Hourly Rate: $18-$20

With McCall, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates\' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can\'t fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That\'s a great place to start.

Why you will love being an Administrative Professional at McCall:

• A role that matters: As an Administrative Professional, you\'ll be the critical link between our customers and service professionals. Your contributions keep our operations running smoothly!
• Rewarding benefits: Enjoy a competitive salary, comprehensive benefits including a 401(k) with a company match, and much more.
• Growth opportunities: At McCall, we care about your career journey and will support your development along the way.
• Making a difference: It's not just about solving pest problems — it's about creating healthier living and working environments.

Your Job Duties Will Include:

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

What We Offer

• S tarting Hourly Rate: $18-$20
• A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

Qualifications

What You Need to Succeed:

• High School Diploma or equivalent required
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint
• Great Phone expereince is a plus!

McCall is an Equal Opportunity / Protected Veterans / Individuals with DisabilitiesEmployer

Salary Minimum: 18Salary Maximum: 20