Administrative & Operations Support Associate I

Entergy; New Orleans (LA); On-site; USD 35,000 - 48,000; Full time

Job summary

Entergy in New Orleans seeks a capable clerical support professional to perform all phases of computer clerical tasks for the department, maintain files and records, and assist with special projects including handling sensitive data.

The role requires strong verbal and written communication, the ability to work under pressure, and proficiency with company computer programs. Occasional after-hours support for outages may be required.

Qualifications

• General knowledge of clerical work and is familiar with all phases of work.
• Good verbal and written communication skills.
• Good analytical skills.
• Ability to work under stressful conditions.

Responsibilities

• Work under minimal supervision.
• Plan and layout work details.
• Perform all phases of computer clerical support for department to which assigned.
• Create and maintain files, records, reports, maps, charts, etc.
• Operate standard office equipment.
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers.
• Create and assist with special projects including but not limited to sensitive and confidential data.
• Provide support for outage restorations during scheduled and non-scheduled hours as required.
• Learn company's policies, procedures and responsibilities of department to which assigned.
• Train personnel regarding departmental functions and policies.
• Exercise independent decision-making.
• Check the work of others.

Skills

Clerical skills

Verbal and written communication

Analytical skills

Stress management

Customer service

Computer literacy

Education

High School diploma

Job description

Entergy in New Orleans seeks a capable clerical support professional to perform all phases of computer clerical tasks for the department, maintain files and records, and assist with special projects including handling sensitive data.

The role requires strong verbal and written communication, the ability to work under pressure, and proficiency with company computer programs. Occasional after-hours support for outages may be required.