Administrative & Operations Support Associate

Empower; Boston (MA); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Tuition Reimbursement

Paid Time Off

Volunteer Time Off

Parental Leave

BRGs

Job summary

Empower is seeking an Admin Business Support professional to handle routine administrative duties in our Boston office. You will perform data entry, answer calls, and draft letters using templates while coordinating mail and other clerical tasks in a supportive, supervised environment.

This role requires an associates degree or equivalent experience, 0–2+ years in admin, and basic computer skills. A business-casual setting and strong teamwork are emphasized in our inclusive culture.

Qualifications

• Associates Degree or equivalent work experience required.
• 0-2+ years in administrative or clerical function preferred.
• Basic computer skills and Microsoft Office suite desired.
• Operates under direct supervision with limited decision making.

Responsibilities

• Performs routine administrative and clerical support for department.
• Basic reporting and data entry.
• Answer phone calls and check voicemail.
• Draft standardized letters using templates.
• Distribute mail and manage incoming mail.

Skills

Administrative basics

Data entry

Microsoft Office

Phone etiquette

Education

Associates Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Empower is seeking an Admin Business Support professional to handle routine administrative duties in our Boston office. You will perform data entry, answer calls, and draft letters using templates while coordinating mail and other clerical tasks in a supportive, supervised environment.

This role requires an associates degree or equivalent experience, 0–2+ years in admin, and basic computer skills. A business-casual setting and strong teamwork are emphasized in our inclusive culture.