Administrative Business Support - Boston

Empower; Boston (MA); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Tuition Reimbursement

Paid Time Off

Volunteer Time Off

Parental Leave

BRGs

Job summary

Empower is seeking an Admin Business Support professional to handle routine administrative duties in our Boston office. You will perform data entry, answer calls, and draft letters using templates while coordinating mail and other clerical tasks in a supportive, supervised environment.

This role requires an associates degree or equivalent experience, 0–2+ years in admin, and basic computer skills. A business-casual setting and strong teamwork are emphasized in our inclusive culture.

Qualifications

• Associates Degree or equivalent work experience required.
• 0-2+ years in administrative or clerical function preferred.
• Basic computer skills and Microsoft Office suite desired.
• Operates under direct supervision with limited decision making.

Responsibilities

• Performs routine administrative and clerical support for department.
• Basic reporting and data entry.
• Answer phone calls and check voicemail.
• Draft standardized letters using templates.
• Distribute mail and manage incoming mail.

Skills

Administrative basics

Data entry

Microsoft Office

Phone etiquette

Education

Associates Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Admin Business Support role performs routine administrative and clerical support duties for a department or team of individual contributors, using existing procedures to solve routine or standard problems. Most interaction is with the Manager level or below to take direction/guidance on requested support. Under general supervision, may compile data with standard computations, process and code documents and maintain records and files. May also assist in coordinating routine activities within the department.

Required to work in the Boston office

What you will do:

• Performs routine administrative and clerical support for department
• Basic reporting and data entry
• Answer phone calls, check team s voicemail inbox
• Draft standardized letters using a template
• Send outgoing mail and distribute incoming mail
• Other duties as assigned

What you will bring:

• Associates Degree or equivalent work experience
• 0-2+ years in administrative or clerical function
• Basic computer skills, Microsoft office suite desired
• Works under direct supervision with minimal decision making

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$52,600.00 - $72,325.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***