Administrative Operations Lead

The KYA Group; Santa Ana (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The KYA Group is seeking an Administrative Supervisor to lead daily administrative operations across the department, supervising staff, refining digital and physical file structures, and managing budgets with accuracy and creativity.

You will design workflows, train teams, coordinate cross-functional projects with Marketing, IT, Business Development, and Sales, and ensure high standards of documentation, reporting, and event support.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of administrative or operations experience, with 1–2+ years in supervision.
• Experience with creative project coordination, workflow management, marketing support, or business development preferred.
• Construction industry experience is a plus.
• Proficiency in Google Workspace and Microsoft Office; CRM tools and project management software.

Responsibilities

• Supervise, mentor, and evaluate administrative staff.
• Design training materials, onboarding workflows, and SOPs.
• Conduct performance evaluations with leadership input.
• Oversee employee timecard process and compliance tracking.
• Manage day-to-day office operations and structured processes.
• Standardize digital file organization and version controls.
• Audit internal ticketing system and ensure rapid support.
• Coordinate travel, events, and vendor management.

Skills

Staff supervision

Administrative coordination

Workflow design

Budget tracking

Calendar management

Education

Bachelor’s degree in Business Administration/related field

Tools

Google Workspace

Microsoft Office

CRM tools

Monday.com

Adobe Acrobat

Sage / expense software

Job description

The KYA Group is seeking an Administrative Supervisor to lead daily administrative operations across the department, supervising staff, refining digital and physical file structures, and managing budgets with accuracy and creativity.

You will design workflows, train teams, coordinate cross-functional projects with Marketing, IT, Business Development, and Sales, and ensure high standards of documentation, reporting, and event support.