Administrative & Operations Coordinator

EMINENT QUALITY CARE; Town of Brookfield (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

EMINENT QUALITY CARE in Milwaukee seeks an Administrative & Operations Assistant to support Administrators, Onsite Supervisor, and Team Leads across 6 Adult Family Homes. This role focuses on administrative execution, scheduling efficiency, audits, inventory, and quality control on the floor.

The ideal candidate will manage time cards, drive between properties, and uphold strict professional boundaries while coordinating with the leadership team to ensure smooth operations and regulatory

Qualifications

• Proven experience in heavy administrative, data-entry, or scheduling roles (Healthcare, CBRF, or AFH environment highly preferred).
• Strong organizational skills with the ability to independently manage inventory, documentation, and compliance checks across 6 separate locations.
• Excellent professional boundaries and communication skills—comfortable inspecting logbooks and collaborating productively with Team Leads, the Onsite Supervisor, and Administrators.
• Valid Wisconsin Driver’s License with a clean driving record (required to drive the company van and travel between Milwaukee properties).

Responsibilities

• Scheduling & Time Card Support: Build, manage, and optimize the monthly master schedule for our 26 staff members. Review and cross-check employee time cards weekly against the schedule to flag discrepancies for the Administrator.
• Comprehensive Supply & Inventory Management: Oversee and audit inventory levels across all 6 homes for food, household items, medical DME, medical supplies, and medications. Track stock levels, identify shortages, and coordinate with the Administrator's partner, Team Leads, and the Onsite Supervisor to streamline ordering.
• Activity & Programming Audits: Conduct unannounced drop-ins a few times a week to verify that Resident Assistants are actively performing scheduled resident activities. Audit activity tracking sheets and documentation logs to ensure full compliance.
• Compliance & File Auditing: Conduct meticulous, routine audits of resident files, MARs, and internal house paperwork to ensure 100% absolute compliance with Wisconsin state regulations.
• Operational Quality Checks: Conduct morning site visits across properties using a standardized checklist to verify house cleanliness, safety compliance, and overall document organization.
• Logistics & Van Use: Utilize the company van for high-priority administrative errands or supply distributions. Serve as an emergency backup transport driver for urgent resident medical appointments if care staff is unavailable.

Job description

EMINENT QUALITY CARE in Milwaukee seeks an Administrative & Operations Assistant to support Administrators, Onsite Supervisor, and Team Leads across 6 Adult Family Homes. This role focuses on administrative execution, scheduling efficiency, audits, inventory, and quality control on the floor.

The ideal candidate will manage time cards, drive between properties, and uphold strict professional boundaries while coordinating with the leadership team to ensure smooth operations and regulatory