Administrative & Office Operations Coordinator

Baystate Financial; Wakefield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Baystate Financial is seeking a reliable, organized Administrative Assistant to support the Wakefield, MA office. This role helps create an efficient, welcoming, and high-performing workplace for employees, advisors, clients, and visitors.

You will partner with the Director of Operations to oversee daily administrative functions, support onboarding, coordinate workflows, and promote consistency and excellent service across office operations.

Responsibilities

• Assist with oversight of day-to-day administrative and office operations.
• Serve as a resource and point of contact for administrative staff, helping to answer questions, provide guidance, and support team success.
• Help coordinate workflow and priorities to ensure operational needs are met efficiently and effectively.
• Support training and onboarding of new associates.
• Monitor office processes and recommend improvements to enhance efficiency, productivity, and service levels.
• Partner with leadership to implement office initiatives, policies, and operational best practices.
• Foster a collaborative, positive, and customer-focused office culture through effective communication and teamwork.
• Assist with special projects and operational initiatives as assigned by members of the management team.
• Help ensure administrative standards, compliance requirements, and office procedures are consistently followed.

Job description

Baystate Financial is seeking a reliable, organized Administrative Assistant to support the Wakefield, MA office. This role helps create an efficient, welcoming, and high-performing workplace for employees, advisors, clients, and visitors.

You will partner with the Director of Operations to oversee daily administrative functions, support onboarding, coordinate workflows, and promote consistency and excellent service across office operations.