Administrative Office Manager, Upward Bound Program

California State University, Chico; Chico (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation accrual

Sick leave accrual

403(b) retirement plan

Job summary

Chico State Enterprises is seeking an organized Office Manager to support the Upward Bound program. You will coordinate day-to-day administrative and office functions, serve as the front-line contact for students and families, and assist in maintaining confidential records and program materials.

Under the project director, you will help recruit participants, manage calendars, and support large events. A flexible schedule and strong communication are essential in this fast-paced educational

Qualifications

• Three years of full-time general clerical or administrative experience.
• Strong organizational, customer service, written communication, and interpersonal skills.
• Demonstrated ability to coordinate multiple tasks, establish priorities and deadlines, and complete work accurately in a fast-paced environment.
• Ability to learn, interpret, and apply policies and procedures and exercise sound judgment, discretion, and initiative in administrative work.
• Thorough knowledge of standard office methods, procedures, practices, and equipment.
• Demonstrated proficiency with Microsoft Office programs, particularly Word, Excel, and Outlook.
• Ability to plan, organize, train, and provide work direction to student assistants.
• Ability to work a flexible schedule, including occasional overtime, to support program needs. Vacation scheduling may be subject to operational requirements during peak or workload periods.
• Ability to sit and stand for extended periods, climb stairs, and carry up to 25 pounds.
• Ability to drive for program-related errands, including retrieving supplies and making necessary purchases, especially during the summer program.

Responsibilities

• Serve as the primary front-office contact for students, families, school partners, visitors, and callers; respond to routine questions and direct inquiries to appropriate staff.
• Coordinate general office operations, including mail, copying and scanning, files, shared calendars, office equipment, supplies, and inventory.
• Prepare, proofread, format, and distribute correspondence, program materials, mass communications, and other written materials for students, families, target schools, partners, and staff.
• Maintain accurate and confidential participant, program, and administrative records in accordance with applicable policies and requirements.
• Assist with participant recruitment, including data entry, communication with target schools and families, scheduling interviews and appointments, and preparing enrollment materials.
• Maintain program calendars and coordinate appointments, meetings, room reservations, facilities, and other logistical arrangements.
• Provide administrative support for large-scale program events, workshops, college visits, summer programming, and other student activities.
• Train, supervise, schedule, and mentor student assistants assigned to the main office.
• Prepare agendas as needed, take minutes at staff meetings, and distribute meeting materials.
• Coordinate unit safety responsibilities, maintain awareness of applicable safety procedures, and communicate safety information and plans to staff.
• Work collaboratively with program staff and interact professionally with students, families, school personnel, campus offices, vendors, and community partners.
• Perform other related duties as needed to meet the objectives of the Upward Bound program.

Skills

Organizational skills

Customer service

Written communication

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Chico State Enterprises is seeking an organized Office Manager to support the Upward Bound program. You will coordinate day-to-day administrative and office functions, serve as the front-line contact for students and families, and assist in maintaining confidential records and program materials.

Under the project director, you will help recruit participants, manage calendars, and support large events. A flexible schedule and strong communication are essential in this fast-paced educational