Office Manager - Student Programs

Chico State Enterprises; Chico (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Life insurance

Long-term disability

Health, dental, vision insurance

Paid holidays

Vacation accrual

403(b) retirement plan

Job summary

Chico State Enterprises is seeking a detail-oriented Office Manager to coordinate day-to-day administrative functions for the TRIO Upward Bound program. You will be the front-line contact for students, families, school partners, and staff, ensuring organized records and timely communications.

The role requires strong organizational and customer service skills, the ability to manage multiple priorities, and the use of MS Office tools.

Qualifications

• Three years of full-time general clerical or administrative experience.
• Strong organizational, customer service, written communication, and interpersonal skills.
• Ability to coordinate multiple tasks, establish priorities and deadlines, and complete work accurately in a fast-paced environment.
• Ability to learn, interpret, and apply policies and procedures and exercise sound judgment, discretion, and initiative in administrative work.
• Thorough knowledge of standard office methods, procedures, practices, and equipment.
• Demonstrated proficiency with Microsoft Office programs, particularly Word, Excel, and Outlook.

Responsibilities

• Serve as the front-office contact for students, families, school partners, visitors, and callers; respond to routine questions and direct inquiries to appropriate staff.
• Coordinate general office operations, including mail, copying and scanning, files, shared calendars, office equipment, supplies, and inventory.
• Prepare, proofread, format, and distribute correspondence and program materials for students, families, target schools, partners, and staff.
• Maintain accurate and confidential participant, program, and administrative records.
• Assist with participant recruitment, including data entry, communication with target schools and families, scheduling interviews and appointments, and enrollment materials.
• Train, supervise, schedule, and mentor student assistants assigned to the main office.
• Provide administrative support for large-scale program events, workshops, college visits, and summer programming.

Skills

Office administration

Customer service

Organizational skills

Written communication

Data entry

Record keeping

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Chico State Enterprises is seeking a detail-oriented Office Manager to coordinate day-to-day administrative functions for the TRIO Upward Bound program. You will be the front-line contact for students, families, school partners, and staff, ensuring organized records and timely communications.

The role requires strong organizational and customer service skills, the ability to manage multiple priorities, and the use of MS Office tools.