Administrative Office Assistant — Growth & Customer Care

Sunstall Inc.; Newport (KY); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

100% Employer-Paid Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Professional Development Opportunities

Stable Monday-Friday Schedule

Job summary

GreaterComfortMechanical is seeking a dependable Office Assistant to support daily operations of a growing commercial HVAC company. This Full-Time in-office role offers a Monday–Friday schedule from 7:30 AM to 4:30 PM and a salary range of $35,600–$40,000 annually.

You’ll handle customer service, document management, insurance coordination, and general office tasks while training is provided for the right candidate.

Qualifications

• Highschool diploma or GED.
• Strong organizational skills and attention to detail.
• Professional communication skills.
• Ability to multitask and manage changing priorities.
• Basic computers skills, including Microsoft Outlook, Word, and Excel.
• Dependable attendance and a strong work ethic.
• Willingness to learn new systems and processes.

Responsibilities

• Answer and direct incoming phone calls.
• Take messages and route calls to the appropriate department.
• Assist customers, vendors, and employees with general inquiries.
• Provide friendly and professional customer service.
• Upload and manage documents through customer and vendor portals.
• Organize and maintain electronic and paper filing systems.
• Scan, file, and shred company documents.
• Ensure records are accurate and properly maintained.
• Prepare, distribute, and track Certificates of Insurance (COIs).
• Manage COI requests and requirements.
• Maintain insurance-related records and documentation.
• Follow up on outstanding compliance documentation.
• Track company-issued phones, tablets, and other technology.
• Maintain accurate equipment assignment records.
• Assist with technology distribution and returns.
• Cross-train on parts ordering and purchasing support.
• Assist with coordinating crane and lift rental when needed.
• Follow up on manufacturer and vendor warranty claims.
• Support special projects and other office functions assigned.
• Provide backup support to other departments as needed.

Skills

Organizational skills

Attention to detail

Professional communication

Multitasking

Willingness to learn

Dependable attendance

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

GreaterComfortMechanical is seeking a dependable Office Assistant to support daily operations of a growing commercial HVAC company. This Full-Time in-office role offers a Monday–Friday schedule from 7:30 AM to 4:30 PM and a salary range of $35,600–$40,000 annually.

You’ll handle customer service, document management, insurance coordination, and general office tasks while training is provided for the right candidate.