Administrative Manager

Joss Search; Houston (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

Joss Search seeks a Senior Administrative Manager in Houston to lead and develop a large administrative team. You will oversee approximately 40 administrative professionals, serving as the main liaison between leadership, staff, and operations to ensure exceptional service and streamlined processes.

The ideal candidate brings proven leadership, coaching, and people-development skills, with experience managing large teams in a corporate setting.

Qualifications

• Significant experience managing administrative professionals in a corporate setting.

Responsibilities

• Lead, mentor, and develop a team of ~40 administrative professionals.
• Conduct performance reviews and career development discussions.
• Manage staffing levels, scheduling, and resource allocation.
• Oversee recruitment, onboarding and training for new team members.
• Partner with business leaders to ensure exceptional service delivery.
• Handle employee relations and performance management as needed.
• Develop and implement administrative processes and best practices.
• Monitor productivity and identify continuous improvement opportunities.

Skills

Leadership

People development

Stakeholder management

Performance management

Coaching

Organizational skills

Communication

Job description

We are partnering with a highly respected firm within the financial services space to find a Senior Administrative Manager to lead and develop a large administrative team in their Houston office.

This is a fantastic opportunity for a strong operational leader who enjoys building high-performing teams, driving consistency, and creating an exceptional support function for senior stakeholders. The successful candidate will oversee approximately 40 administrative professionals, acting as a key liaison between leadership, employees, and business operations.

The Role

As Senior Administrative Manager, you will be responsible for the day-to-day leadership, performance, and development of a large administrative team. You will drive best practices, ensure outstanding service delivery across the business, and foster a collaborative, high-performing culture.

Key Responsibilities

• Lead, manage, mentor, and develop a team of approximately 40 administrative professionals
• Conduct regular performance reviews, coaching sessions, and career development discussions
• Manage staffing levels, team coverage, scheduling, and resource allocation
• Oversee recruitment, onboarding, and training for new team members
• Partner closely with business leaders to understand support needs and ensure exceptional service delivery
• Handle employee relations matters, performance management, and conflict resolution as needed
• Develop and implement administrative processes, procedures, and best practices
• Monitor team productivity and identify opportunities for continuous improvement
• Ensure consistent standards and service levels across the administrative function
• Collaborate with HR and leadership on talent development and succession planning
• Foster a positive, inclusive, and collaborative team culture

The Ideal Candidate

• Significant experience managing administrative professionals within a corporate environment
• Previous experience overseeing large teams, ideally 20+ employees
• Strong leadership, coaching, and people-development skills
• Exceptional organizational and operational management abilities
• Experience handling employee relations and performance management matters
• Ability to build strong relationships across all levels of an organization
• Excellent communication and stakeholder management skills
• Professional services, financial services, legal, consulting, or similar industry experience preferred
• Proactive, solutions-oriented, and highly adaptable in a fast-paced environment
• Salary range $130,000 - $190,000, dependent on experience
• Opportunity to join a collaborative and highly professional organization with strong long-term growth potential
• Standard hours are 9:30 AM – 5:30 PM
• As with most exempt positions, flexibility is required and occasional extended hours may be necessary to support business needs

Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together