Our client, a prestigious global investment firm, is seeking an experienced Administrative Services Supervisor to lead and develop a team of administrative professionals. This person will ensure seamless, high-quality support across departments while driving efficiency, collaboration, and operational excellence.
Key Responsibilities
- Supervise and mentor administrative staff, providing coaching, feedback, and professional development.
- Partner with leaders to align administrative support with evolving business needs.
- Manage workloads, staffing, and coverage to maintain top-tier service levels.
- Recruit, onboard, and train new team members; oversee performance and engagement.
- Implement and refine processes that enhance efficiency, technology adoption, and communication.
- Support occasional hands‑on administrative tasks to model best practices and ensure smooth operations.
- Contribute to a positive, fair, and collaborative team culture.
Qualifications
- 10+ years of administrative or executive support experience, including 3–5 years in a supervisory or team lead role.
- Strong background in managing calendars, travel, expenses, and department workflows.
- Proven ability to lead teams through change and drive process improvements.
- Excellent communication, organizational, and problem‑solving skills.
- Proficiency in Microsoft Office and familiarity with enterprise platforms.
- Associate’s degree or equivalent experience preferred.