Administrative Lead: Patient Care & Front Office

Optum; Manchester (CT); On-site; USD 27,552 - 49,593; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Equity stock purchase

Job summary

ProHealth Physicians, part of the Optum family, is hiring an Administrative Lead to coordinate staffing and day-to-day operations for the practice. You will work with practice leadership to ensure efficiency, clinician productivity, and patient satisfaction in a community-based setting.

The role reports to the Practice Manager and offers opportunities for professional development, competitive pay, and comprehensive benefits in a collaborative team environment.

Qualifications

• 1+ year of leadership experience in a medical setting.
• 1+ year of customer service experience.
• Intermediate level of computer proficiency in Microsoft Office.
• Access to reliable transportation and a valid US driver’s license.

Responsibilities

• Greet and check in patients, schedule appointments and answer inquiries.
• Collect payments and maintain demographic information.
• Oversee administrative staff in front office processes.
• Coordinate staff schedules and coverage with Practice Manager.
• Participate in practice meetings and daily briefs.
• Manage daily schedule and PCI compliance.

Skills

Leadership

Customer service

Communication

Driver's license

Tools

Microsoft Office

Epic

Job description

ProHealth Physicians, part of the Optum family, is hiring an Administrative Lead to coordinate staffing and day-to-day operations for the practice. You will work with practice leadership to ensure efficiency, clinician productivity, and patient satisfaction in a community-based setting.

The role reports to the Practice Manager and offers opportunities for professional development, competitive pay, and comprehensive benefits in a collaborative team environment.